Joe Sandbox Analyzer returning error with Joe Sandbox Cloud Pro

[dfiras]

Joe Sandbox Analyzer not working.

Request Type

Analyzer

Work Environment

N/A

Description

Joe Sandbox Analyzer not working with Joe Sandbox Cloud Pro.

Possible Solutions

Already tried to modifiy the joesandbox_analyzer.py (systems parameter changed from null to auto or w10x64_1803).
Same error.

Complementary information

1. Using the latest TrainingVM (October 14th)
2. Default JoeSandbox Analyzer
3. API endpoint https://jbxcloud.joesecurity.org/api/
4. API Key works (tested with Postman, e.g. get systems with POST /api/v2/server/systems HTTP/1.1
   Host: jbxcloud.joesecurity.org)
5. Results =

{
"errorMessage": "Unexpected Error: Expecting value: line 1 column 1 (char 0)",
"input": "{
"pap":2,
"tlp":2,
"contentType":"application/vnd.oasis.opendocument.text",
"parameters":{},
"dataType":"file",
"filename":"OOText.Embedded.Eicar.odt",
"file":"/tmp/cortex-job-XYZ",
"message":"",
"config":{"networktimeout":30,
"check_pap":true,
"check_tlp":true,
"proxy_https":null,
"service":"file_analysis_noinet",
"url":"https://jbxcloud.joesecurity.org/api/\",\
"max_tlp":2,
"auto_extract_artifacts":false,
"proxy_http":null,
"key":"REMOVED",
"analysistimeout":1800,
"max_pap":2}}",
"success": false
}

[saadkadhi]

@schoad you must not point it to the API endpoint but to the service URL as requested by the analyzer: