Using the command line

[reneelynn]

example format with file named claire.txt:
{
"username": "[email protected]",
"password": "wVu4qep5MHZjzLmAyb8cOAc7J2ZQe9eLlV2Hdomc",
"reinstall": false,
"device_name": "Emelia test",
"password_hint": "so sad"
}

Note that example case has false input and will not work.

Make sure: 1) it's in plain text (Format>Make Plain Txt) you reference the full filename in /Applications/SpiderOakBlue.app/Contents/MacOS/SpiderOakBlue --setup=/Users/renee/Desktop/claire.txt

Actual result

Fails with no terminal output, no device added in either a reinstall or new device case.

Test run: http://spideroak.testlodge.com/projects/2632/runs/155678?tab=2&run_section_id=97705#executed_case_7722385

[bdzim]

Is this different from past versions of the management console? Looks like a client issue to me.

[reneelynn]

This has definitely worked in past versions :/

[bdzim]

What output do you get from a past version of the management console?

[brian-emery]

It looks like you're missing the fingerprint (although it should give you an error if you run it without the fingerprint). I tested with a similar file (just changed the username and included the fingerprint from my OMVA) and it worked. However, this was on Windows. I don't have a Mac to test with.

[reneelynn]

While (embarrassingly) it is true that I left out the fingerprint, it still fails silently with one.

[reneelynn]

*working on getting access to Rebecca's MC so I can test with an older version. I still suspect it's a client problem but it begs the question when this broke.

[reneelynn]

2015-07-20 10:56:36,183 INFO update_schema running update 00008_hybrid_tss
2015-07-20 10:56:36,197 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,199 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,201 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,203 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,206 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,208 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,211 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,213 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,215 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,218 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,220 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,223 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,226 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,229 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,232 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,234 INFO SQLiteHybridTransaction commit: 0 post deletes
2015-07-20 10:56:36,236 INFO backend Account.load() -- cannot find state/install.dat
2015-07-20 10:56:36,236 DEBUG main local user data not found or corrupt, entering nus mode
2015-07-20 10:56:36,237 INFO get_proxy_for_url Using proxy returned via 'disabled' method: None
2015-07-20 10:56:36,237 DEBUG twisted Starting factory <HTTPClientFactory: https://api.spideroak.com/setup/hello>
2015-07-20 10:56:36,240 ERROR twisted Unhandled error in Deferred:
2015-07-20 10:56:36,241 ERROR twisted Unhandled Error
Traceback (most recent call last):
File "twisted/internet/base.pyc", line 1158, in run

File "twisted/internet/base.pyc", line 1167, in mainLoop

File "twisted/internet/base.pyc", line 789, in runUntilCurrent

File "twisted/internet/defer.pyc", line 1141, in unwindGenerator

--- ---
File "twisted/internet/defer.pyc", line 1020, in _inlineCallbacks

File "spider/Spider.pyc", line 389, in _start_spider

File "spider/cmdline/init.pyc", line 335, in handle_commandline

File "spider/cmdline/option_handlers/setup_handler.pyc", line 257, in try_to_handle

File "spider/cmdline/option_handlers/setup_handler.pyc", line 230, in _setup_account_from_definition

exceptions.IOError: [Errno 13] Permission denied: '/Users/renee/Desktop/adduser.txt'

2015-07-20 10:56:36,241 DEBUG twisted Main loop terminated.
2015-07-20 10:56:36,241 DEBUG port file Removing port files
2015-07-20 10:56:36,241 INFO main Program terminates

[brian-emery]

Looks like a permission problem with the file. How did you create it? If you change the permissions:

chmod 666 /Users/renee/Desktop/adduser.txt

And then try running the setup, what do you get?

[reneelynn]

curiously I get permission denied with the chmod command. I just created a plaintext .txt in textedit... which is my usual method for this test. Just verified that ALL the same credentials work when using just --setup=-

[merickson]

This is still a client problem, but I agree with Brian, it looks like a permissions problem on your end.