White screen when opening a service

[bsgrigorov]

Bug description

A white screen appears when you go to /services/ path

Expected behavior

No white screen

Version information

• Signoz version: v0.29.1
• Browser version: Chrome Version 117.0.5938.62 (Official Build) (arm64)
• Your OS and version: MacOS
• Your CPU Architecture(ARM/Intel): ARM

Additional context

Started happening initially when I upgraded to v0.27.0

[welcome]

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[trajan0x]

FYI, we did see a similiar issues on knowledgebase and already tried upgrading since that was reco to other person w/ this issue

Similiar: https://knowledgebase.signoz.io/kb/2K5d0b

This is happening here:

And the variable referenced is outputted as follows:

Based on the error, I'm guessing this has something to do w/ the state sync from tanstack although I'm having a bit of trouble finding where this call is triggered or I could send over a matching xhr request

[palashgdev]

@bsgrigorov can you share the response that you got from the backend for this widget

[bsgrigorov]

Hi which request are you asking about?
From one of the requests this is the response:

[{"serviceName":"promexporter","threshold":0.5,"excludeStatusCodes":""}]

Here is the screenshot of the requests:

[bsgrigorov]

Hi can we get support on this please? The UI is basically unusable due to this white screen. @palashgdev

[bsgrigorov]

I tried upgrading to v0.29.3 which is the latest current version and we still face the same issue.

[palashgdev]

Hi which request are you asking about? From one of the requests this is the response:

[{"serviceName":"promexporter","threshold":0.5,"excludeStatusCodes":""}]

Here is the screenshot of the requests:

this would not work 😅 ... need the response from server by which white screen is coming

[palashgdev]

p.s. reached out over slack seeking for help