High memory usage

[andrehmuller]

My Setup

• Operating System: Windows 10

• App Version: 3.2.3

• Installation type: exe

• Server Version: 3.15.0

• Apps Engine: 1.26.0

• Node Version: 12.22.1

• MongoDB: 3.6.14

• I have tested with the latest version

• I can simulate the issue easily

Description

We observed that when changing channels with a high frequency the memory consumption is very high. I have about 300 active users and 50 users with intense chat usage. And it is precisely these users who have a heavy use and switch channels frequently, that I have a problem of high memory consumption. There are some computers that use up to 3GB.

Current Behavior

RAM usage is to high.

Expected Behavior

RAM usage should be reduced.

[nokaoii]

Same issue here. Using roughly 2 to 3gb of RAM.

[marcsoler]

Same here... also a very high CPU & GPU while the app is just "idling" there...

[OliverMD15]

Same here, RAM usage can spike by quite a bit to say the least. Should note that I only have ONE server, with two channels.

[Nono-m0le]

I'm experiencing the same with:

OS: Windows 10 x64
Server version (snap): 3.17.2
Rocket.Chat.Electron (Desktop): 3.4.0

[laxxie]

Yeah i experience the same and it's really annoying. The memory consumptions is getting higher an dhigher until you close/start the app again. At the beginning it consumes just about 200MB and after a while it's about 3GB and more

OS: MacOS 11.15.1
Server version: 3.17.0
Rocket.Chat.Electron: 3.4.0

[Nono-m0le]

Hi @ankar84 do you have any ETA or lead time for a fix for that ?
It's really annoying and time consuming everyday and I'm wondering how critical this issue is classified. I've seen already 3 new clients version (hoping that the issue lies in the client side) and still no fix yet ?

[titrier]

Unfortunately, we stopped using Rocket chat, the internal pressure in the company was too great, due to the high memory consumption.

[emikolajczak]

Is still exists in 3.5.4 with potential fix #2168

[Nono-m0le]

fix seems to work at my end, at least it's far better than before. Thanks