Takktile 2: ERROR! Encoder malfunction, prevented motor catastrophe.

[Deastan]

Hello everyone,
I have an error with the reflex takktile 2. I didn't use it for months and now, I am trying to re-use it... but I get an strange error.
I ran a roscore, the normal command for running the hands, hand finally, the calibration.
So in summary:

terminal 1: roscore
terminal 2: roslaunch reflex reflex_takktile2.launch eth:=eth1
terminal 3: rosrun reflex test_reflex_takktile2_hand.py

Then, for the calibration you have to press enter to start the calibration and i got an error on the teminal 2.

[ INFO] [1567173001.059249367]: Beginning finger calibration sequence... [ INFO] [1567173001.145366764]: Step fingers inwards: 0+6 0+6 0+6 0+0 [FATAL] [1567173001.145437963]: ERROR! Encoder malfunction, prevented motor catastrophe. Please check finger connections!

What should I do, please ?

When I try to change the value on RQT. The finger 1 started when the setting on rqt is 0.0 for position finger one, The finger move directly to 2.5. And it seem to be a initial state.
Now, after many trial, nothing work. I can run the terminal 2, but nothing is happening even with RQT.

Details:
process[recorder-1]: started with pid [21834]
process[driver_node_0-2]: started with pid [21835]
process[reflex_takktile_hand2-3]: started with pid [21836]
[ INFO] [1567172953.928245137]: Succesfully loaded all parameters
[ INFO] [1567172953.928279102]: Populate_tactile_threshold
[ INFO] [1567172953.928620240]: Publishing the /hand_state topic
[ INFO] [1567172953.929150452]: Starting reflex_hand_driver on network interface eth1
[ INFO] [1567172953.929167498]: ReflexHand constructor
[ INFO] [1567172953.929174411]: Ethernet: eth1
[ INFO] [1567172953.929180159]: Multicast address: 224.0.0.124
[ INFO] [1567172953.929324408]: Found address 127.0.0.1 on interface lo
[ INFO] [1567172953.929334025]: Found address 138.131.217.141 on interface eth0
[ INFO] [1567172953.929341359]: Found address 160.69.69.100 on interface eth1
[ INFO] [1567172953.929347608]: using 160.69.69.100 as the TX interface for IPv4 UDP multicast
[ INFO] [1567172953.929496412]: constructor complete
[ INFO] [1567172953.934056092]: Advertising the /calibrate_fingers service
[ INFO] [1567172953.934409093]: Advertising the /initIMUCal service
[ INFO] [1567172953.934811614]: Advertising the /saveIMUCalData service
[ INFO] [1567172953.935211639]: Advertising the /loadIMUCalData service
[ INFO] [1567172953.935574027]: Advertising the /refreshIMUCalData service
[ INFO] [1567172953.935925780]: Advertising the /calibrate_tactile service
[ INFO] [1567172953.936307738]: Advertising the /set_tactile_threshold service
[ INFO] [1567172953.936317297]: Entering main reflex_driver loop...
[INFO] [WallTime: 1567172956.142841] Starting up the hand
[INFO] [WallTime: 1567172956.205770] ReFlex hand has started, waiting for commands...
[ INFO] [1567173001.059249367]: Beginning finger calibration sequence...
[ INFO] [1567173001.145366764]: Step fingers inwards: 0+6 0+6 0+6 0+0
[FATAL] [1567173001.145437963]: ERROR! Encoder malfunction, prevented motor catastrophe.
Please check finger connections!
[ INFO] [1567173001.155665171]: Have a nice day
*** stack smashing detected **: /home/roboticlab14/catkin_ws_righthand/devel/lib/reflex_driver2/reflex_driver_node2 terminated
================================================================================REQUIRED process [driver_node_0-2] has died!
process has died [pid 21835, exit code -6, cmd /home/roboticlab14/catkin_ws_righthand/devel/lib/reflex_driver2/reflex_driver_node2 eth1 __name:=driver_node_0 __log:=/home/roboticlab14/.ros/log/dcdbd7a0-cb2c-11e9-aeb7-7085c28f82c2/driver_node_0-2.log].
log file: /home/roboticlab14/.ros/log/dcdbd7a0-cb2c-11e9-aeb7-7085c28f82c2/driver_node_0-2.log
Initiating shutdown!

[reflex_takktile_hand2-3] killing on exit
[driver_node_0-2] killing on exit
[recorder-1] killing on exit
shutting down processing monitor...
... shutting down processing monitor complete
done`

Edit:
The motors are working for the fingers and the preshape. I have to put the string under tension. So position finger 1: 1.0
position finger 2: 3.5
position finger 3: 1.5
preshape: already at the angle pi/4 when set at zero on RQT.

Edit:
This is the function that is creating the error:
calibrate_fingers = rospy.ServiceProxy('/reflex_takktile2/calibrate_fingers', Empty)
calibrate_fingers()

If I calibrate with : calibrate_tactile()... it doesn't fail.

Maybe the encoders don't work ? But Why ?

[pragathip]

Are there any updates on this issue?

[amirghalamzan]

@Deastan do you have any update on this issue?