USB device attach failed #5997

chris-freedom · 2020-08-13T18:40:27Z

Qubes OS version
R4.0

Affected component(s) or functionality
Sys-usb attaching

Brief summary
When i try to attach my wi-fi usb adapter to any vm, i get an error

To Reproduce

qvm-usb attach myvm sys-usb:1-2
wait for 15-20 seconds
error

Expected behavior
Attaching should finished successfully

Actual behavior
Got an error:
Device attach failed: Attach timeout, check kernel log for details. VM: "myvm" File: "/usr/lib/qubes/usb-import" Version Control: https://github.com/QubesOS/qubes-app-linux-usb-proxy/blob/master/src/usb-import

Additional context
More than one year all works fine with the same usb adapter. An error occurred in last one or two weeks. Usb adapter model TP-Link TL-WN722N V1.0

Relevant documentation you've consulted
https://www.qubes-os.org/doc/usb-devices/

Related, non-duplicate issues
none

The text was updated successfully, but these errors were encountered:

neowutran · 2020-08-13T20:16:50Z

What kernel do you use for sys-usb ? If you use >= 5.7, try to use <=5.6 instead
(I think maybe linked to this one: #5905)

chris-freedom · 2020-08-13T20:23:43Z

What kernel do you use for sys-usb ? If you use >= 5.7, try to use <=5.6 instead
(I think maybe linked to this one: #5905)

[user@sys-usb ~]$ uname -r
4.19.132-1.pvops.qubes.x86_64

chris-freedom · 2020-08-13T21:58:50Z

I ran sys-usb under kernel 4.19.107-1.pvops.qubes.x86_64 and everything works fine, so the problem is with the kernel 4.19.132-1.pvops.qubes.x86_64

chris-freedom · 2020-10-17T10:00:59Z

Problem fixed with kernel 4.19.147

adrelanos · 2021-07-25T18:58:16Z

Got the same issue.

Dom0:

qvm-usb a vm-name sys-usb:3-3

Device attach failed: /usr/lib/qubes/usb-import: 50: /usr/lib/qubes/usb-import: cannot open /sys/devices/platform/vhci_hcd/status: No such fileNo unused port found! VM: "vm-name" File: "/usr/lib/qubes/usb-import" Version Control: https://github.com/QubesOS/qubes-app-linux-usb-proxy/blob/master/src/usb-import/usr/lib/qubes/usb-import: 81: /usr/lib/qubes/usb-import: cannot create /sys/devices/platform/vhci_hcd/attach: Directory nonexistent

Please re-open.

Inside VM journal:

Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: /usr/lib/qubes/usb-import: 50: /usr/lib/qubes/usb-import: cannot open /sys/devices/platform/vhci_hcd/status: No such file
Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: No unused port found!
Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: VM: "vm-name" File: "/usr/lib/qubes/usb-import"
Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: Version Control:
Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: https://github.com/QubesOS/qubes-app-linux-usb-proxy/blob/master/src/usb-import
Jul 25 14:53:24 vm-name qubes.USBAttach-dom0[1973]: /usr/lib/qubes/usb-import: 81: /usr/lib/qubes/usb-import: cannot create /sys/devices/platform/vhci_hcd/attach: Directory nonexistent

adrelanos · 2021-07-25T19:08:39Z

For debugging inside VM edited /usr/lib/qubes/usb-import, enabled xtrace, i.e. changed first line from #!/bin/sh to #!/bin/sh -x.

Jul 25 14:58:46 vm-name qubes.USBAttach-dom0[2891]: + read untrusted_devid untrusted_speed untrusted_extra
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + [ -z 196613 -a -z 12 ]
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + speed=2
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + [ 196613 -ge 0 -a 196613 -lt 4294967296 ]
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + devid=196613
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + [ 2 -ge 5 ]
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + hub_type=hs
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + find_port hs
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + requested_hub=hs
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + old_header=
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: /usr/lib/qubes/usb-import: 50: /usr/lib/qubes/usb-import: cannot open /sys/devices/platform/vhci_hcd/status: No such file
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + ERROR No unused port found!
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + echo No unused port found!
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: No unused port found!
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + hostname
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + echo VM: "vm-name" File: "/usr/lib/qubes/usb-import"
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: VM: "vm-name" File: "/usr/lib/qubes/usb-import"
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + echo Version Control:
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: Version Control:
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + echo -n https://github.com/QubesOS/qubes-app-linux-usb-proxy
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: https://github.com/QubesOS/qubes-app-linux-usb-proxy+ echo /blob/master/src/usb-import
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: /blob/master/src/usb-import
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + exit 1
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + port=
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + kill -USR1 2892
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + attach  196613 2
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + local port=
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + local remote_devid=196613
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + local speed=2
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: /usr/lib/qubes/usb-import: 81: /usr/lib/qubes/usb-import: cannot create /sys/devices/platform/vhci_hcd/attach: Directory nonexistent
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + printf %s %u %u %u  0 196613 2
Jul 25 14:58:47 vm-name qubes.USBAttach-dom0[2891]: + exit 1

ls -la /sys/devices/platform/vhci_hcd

ls: cannot access '/sys/devices/platform/vhci_hcd': No such file or directory

ls -la /sys/devices/platform/

total 0
drwxr-xr-x 10 root root    0 Jul 25 14:55  .
drwxr-xr-x 18 root root    0 Jul 25 14:52  ..
drwxr-xr-x  4 root root    0 Jul 25 15:03 'Fixed MDIO bus.0'
drwxr-xr-x  3 root root    0 Jul 25 15:03  intel_rapl_msr.0
drwxr-xr-x  3 root root    0 Jul 25 15:03  kgdboc
drwxr-xr-x  4 root root    0 Jul 25 14:55  pcspkr
drwxr-xr-x  3 root root    0 Jul 25 15:03  platform-framebuffer.0
drwxr-xr-x  2 root root    0 Jul 25 15:03  power
drwxr-xr-x  4 root root    0 Jul 25 15:03  reg-dummy
drwxr-xr-x  4 root root    0 Jul 25 14:52  serial8250
-rw-r--r--  1 root root 4096 Jul 25 14:55  uevent

sudo mkdir /sys/devices/platform/vhci_hcd

mkdir: cannot create directory ‘/sys/devices/platform/vhci_hcd’: Operation not permitted

https://github.com/QubesOS/qubes-app-linux-usb-proxy/blob/master/src/usb-import

marmarek · 2021-07-28T20:05:35Z

The very first line of this script tries to load the vhci-hcd kernel module - did it succeeded, do you have this module loaded?

adrelanos · 2021-07-30T16:33:05Z

Now I cannot even get the device being show with qvm-usb in dom0 anymore. Not sure if I should create a different ticket for thta.

In sys-usb strangely vhci-hdc isn't load and cannot be load.

user@sys-usb:~$ lsmod  | grep vhci-hcd

user@sys-usb:~$ sudo insmod vhci-hcd

insmod: ERROR: could not load module vhci-hcd: No such file or directory

user@sys-usb:~$ sudo modprobe vhci-hcd

user@sys-usb:~$ lsmod  | grep vhci-hcd

This issues started happening after upgrades. Debian buster based sys-usb.

Jul 30 12:24:22 sys-usb kernel: usb 3-3: new full-speed USB device number 21 using xhci_hcd
Jul 30 12:24:23 sys-usb kernel: usb 3-3: device descriptor read/64, error -71
Jul 30 12:24:23 sys-usb kernel: usb 3-3: device descriptor read/64, error -71
Jul 30 12:24:23 sys-usb kernel: usb 3-3: new full-speed USB device number 22 using xhci_hcd
Jul 30 12:24:23 sys-usb kernel: usb 3-3: device descriptor read/64, error -71
Jul 30 12:24:23 sys-usb kernel: usb 3-3: device descriptor read/64, error -71
Jul 30 12:24:23 sys-usb kernel: usb usb3-port3: attempt power cycle
Jul 30 12:24:24 sys-usb kernel: usb 3-3: new full-speed USB device number 23 using xhci_hcd
Jul 30 12:24:24 sys-usb kernel: usb 3-3: Device not responding to setup address.
Jul 30 12:24:24 sys-usb kernel: usb 3-3: Device not responding to setup address.
Jul 30 12:24:24 sys-usb kernel: usb 3-3: device not accepting address 23, error -71
Jul 30 12:24:24 sys-usb kernel: usb 3-3: new full-speed USB device number 24 using xhci_hcd
Jul 30 12:24:24 sys-usb kernel: usb 3-3: Device not responding to setup address.
Jul 30 12:24:25 sys-usb kernel: usb 3-3: Device not responding to setup address.
Jul 30 12:24:25 sys-usb kernel: usb 3-3: device not accepting address 24, error -71
Jul 30 12:24:25 sys-usb kernel: usb usb3-port3: unable to enumerate USB device

The issue doesn't happen in another computer with plain Debian, same device, same cable.

[ -f "/usr/sbin/modprobe" ] && (modprobe vhci-hcd || exit 1)

Would a pull request be accepted adding more debug output here?

If modprobe doesn't exist, mention that and continue.
If modprobe vhci-hcd fails, mention that and exit 1.

(That's implemented now. Just the debug output would be new.)

marmarek · 2021-07-30T16:40:57Z

user@sys-usb:~$ lsmod | grep vhci-hcd

lsmod (and kernel generally) shows - as _ in module names

marmarek · 2021-07-30T16:42:09Z

This issues started happening after upgrades. Debian buster based sys-usb.

What is the kernel version in sys-usb? Which one worked before?

adrelanos · 2021-07-30T16:51:11Z

Ok, actually is load. (Error despite.)

lsmod | grep vhci
vhci_hcd               57344  0
usbip_core             36864  1 vhci_hcd

What is the kernel version in sys-usb?

Linux version 5.4.125-1.fc25.qubes.x86_64 (mockbuild@) (gcc version 6.4.1 20170727 (Red Hat 6.4.1-1) (GCC)) #1 SMP Wed Jun 16 05:52:00 CEST 2021

Which one worked before?

Not sure.

jamke · 2022-12-11T09:04:21Z

I have similar issue when I'm trying to connect bluetooth USB device from a sys-usb (fedora-36 template, autocreated usb-qube) to a standalone fedora-based VM:

Device attach failed: /usr/lib/qubes/usb-import: line 46: /sys/devices/platform/vhci_hcd/status: No such file or directoryNo unused port found! VM: "vm-name" File: "/usr/lib/qubes/usb-import" Version Control: https://github.com/QubesOS/qubes-app-linux-usb-proxy/blob/master/src/usb-import/usr/lib/qubes/usb-import: line 81: /sys/devices/platform/vhci_hcd/attach: No such file or directory/etc/qubes-rpc/qubes.USBAttach: line 14: 1723 Aborted (core dumped) qrexec-client-vm "$domain" "qubes.USB+$busid" /usr/lib/qubes/usb-import "$statefile" < /dev/null > /dev/null 2> /dev/null

Is it the same issue?

github-actions · 2024-12-07T14:19:27Z

This issue is being closed because:

This issue is believed to affect only Qubes OS 4.1 (and possibly earlier).
Qubes OS 4.1 has reached end-of-life (EOL).

If anyone believes that this issue should be reopened, please leave a comment saying so.
(For example, if a bug still affects Qubes OS 4.2, then the comment "Affects 4.2" will suffice.)

chris-freedom added P: default Priority: default. Default priority for new issues, to be replaced given sufficient information. T: bug Type: bug report. A problem or defect resulting in unintended behavior in something that exists. labels Aug 13, 2020

andrewdavidwong added C: usb proxy needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. labels Aug 15, 2020

andrewdavidwong added this to the Release 4.0 updates milestone Aug 15, 2020

andrewdavidwong added the C: kernel label Aug 15, 2020

chris-freedom closed this as completed Oct 17, 2020

andrewdavidwong removed the needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. label Oct 18, 2020

andrewdavidwong reopened this Jul 25, 2021

andrewdavidwong added the needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. label Jul 25, 2021

andrewdavidwong modified the milestones: Release 4.0 updates, Release 4.1 updates Apr 7, 2023

andrewdavidwong added the affects-4.1 This issue affects Qubes OS 4.1. label Aug 8, 2023

andrewdavidwong removed this from the Release 4.1 updates milestone Aug 13, 2023

andrewdavidwong added eol-4.1 Closed because Qubes 4.1 has reached end-of-life (EOL) and removed needs diagnosis Requires technical diagnosis from developer. Replace with "diagnosed" or remove if otherwise closed. labels Dec 7, 2024

github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Dec 7, 2024

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USB device attach failed #5997

USB device attach failed #5997

chris-freedom commented Aug 13, 2020

neowutran commented Aug 13, 2020

chris-freedom commented Aug 13, 2020

chris-freedom commented Aug 13, 2020

chris-freedom commented Oct 17, 2020

adrelanos commented Jul 25, 2021

adrelanos commented Jul 25, 2021

marmarek commented Jul 28, 2021

adrelanos commented Jul 30, 2021

marmarek commented Jul 30, 2021

marmarek commented Jul 30, 2021

adrelanos commented Jul 30, 2021

jamke commented Dec 11, 2022

github-actions bot commented Dec 7, 2024

USB device attach failed #5997

USB device attach failed #5997

Comments

chris-freedom commented Aug 13, 2020

neowutran commented Aug 13, 2020

chris-freedom commented Aug 13, 2020

chris-freedom commented Aug 13, 2020

chris-freedom commented Oct 17, 2020

adrelanos commented Jul 25, 2021

adrelanos commented Jul 25, 2021

marmarek commented Jul 28, 2021

adrelanos commented Jul 30, 2021

marmarek commented Jul 30, 2021

marmarek commented Jul 30, 2021

adrelanos commented Jul 30, 2021

jamke commented Dec 11, 2022

github-actions bot commented Dec 7, 2024