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viewing session recordings causing a blank screen #3154

Closed
1 of 2 tasks
rikinsk opened this issue Feb 2, 2021 · 6 comments
Closed
1 of 2 tasks

viewing session recordings causing a blank screen #3154

rikinsk opened this issue Feb 2, 2021 · 6 comments
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bug Something isn't working right P0 Critical, breaking issue (page crash, missing functionality)

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@rikinsk
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rikinsk commented Feb 2, 2021

Bug description

Please describe.
If this affects the front-end, screenshots would be of great help.

attempting to view sessions causes a js runtime error and the page goes blank. Observed in v1.20.0

Observed the following logs in dev console:

index.modern.js:1 Uncaught Error: Attempted to send event papercups:plan with payload {"plan":null} before iframeRef was ready
    at t.n.send (index.modern.js:1)
    at t.n.handleChatLoaded (index.modern.js:1)
    at n.postMessageHandlers (index.modern.js:1)
    at n (index.modern.js:1)
VM64 react_devtools_backend.js:2430 TypeError: Cannot read property 'includes' of undefined
    at sessionsPlayLogic.ts:155
    at Array.filter (<anonymous>)
    at Object.selectors.session (sessionsPlayLogic.ts:155)
    at index.js:70
    at index.js:30
    at index.js:84
    at Object.session (index.js:30)
    at Object.keys.forEach.e.selectors.<computed> (index.esm.js:940)
    at useSelector.js:29
    at useSelector.js:106
overrideMethod @ VM64 react_devtools_backend.js:2430
react-dom.production.min.js:123 Uncaught TypeError: Cannot read property 'includes' of undefined
    at sessionsPlayLogic.ts:155
    at Array.filter (<anonymous>)
    at Object.selectors.session (sessionsPlayLogic.ts:155)
    at index.js:70
    at index.js:30
    at index.js:84
    at Object.session (index.js:30)
    at Object.keys.forEach.e.selectors.<computed> (index.esm.js:940)
    at useSelector.js:29
    at useSelector.js:106

Expected behavior

How to reproduce

Clicking on the view session recording button on the sessions page

Not quite sure if this just for me or effecting everyone.

Environment

  • PostHog Cloud
  • self-hosted PostHog, version/commit: v1.20.0

Additional context

Thank you for your bug report – we love squashing them!

@rikinsk rikinsk added the bug Something isn't working right label Feb 2, 2021
@yakkomajuri
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Thanks for reporting! @macobo has been actively working on this

@macobo
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macobo commented Feb 2, 2021

Hi @rikinsk - the upcoming release should fix this.

@EDsCODE EDsCODE added the P0 Critical, breaking issue (page crash, missing functionality) label Feb 4, 2021
@abarde1
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abarde1 commented Jul 5, 2021

Sir, Any updates on this?

@paolodamico
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Prioritizing for next sprint. Please see additional context on #5574

@paolodamico
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@rcmarron @alexkim205 I believe this has this been addressed? @rikinsk can you confirm too please?

@rcmarron
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Yeah, this should be taken care of.

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Labels
bug Something isn't working right P0 Critical, breaking issue (page crash, missing functionality)
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