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Meeting Stuck at First Call #578

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jordanh opened this issue Dec 15, 2016 · 12 comments
Closed

Meeting Stuck at First Call #578

jordanh opened this issue Dec 15, 2016 · 12 comments

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@jordanh
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jordanh commented Dec 15, 2016

Issue - Bug

Clay Parker Jones at August showed me today that they have a team that is in a stuck meeting state. They are unable to advance beyond the First Call phase.

Steps (for him):

  1. Log in
  2. Click into meeting in progress (resumes at First Call)
  3. Unable to advance

They can add agenda items, but he is unable to navigate.

No exceptions are triggered.d

@jordanh jordanh added the bug label Dec 15, 2016
@jordanh jordanh added this to the Epic 2: Beta milestone Dec 15, 2016
@ackernaut
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Oh, so whack! Did you show them the super secret key sequence?

@jordanh
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jordanh commented Dec 15, 2016

I didn't want to whack it yet. I wanted to preserve the state so we could see what might be wrong first... ;)

@ackernaut
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Yeah, I thought you might be thinking that!!

@mattkrick
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investigating now...

@mattkrick
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Unable to reproduce. Here are the steps I took:

  1. Login to [email protected]
  2. Start a meeting
  3. navigate to first call
  4. exit to team dashboard
  5. refresh
  6. click modal to go to meeting
  7. continue with meeting

@mattkrick
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state:

"facilitatorPhase":  "firstcall" ,
"facilitatorPhaseItem": 1 ,
"id":  "r1PMTqCkx" ,
"meetingId":  "Sym5_1j0yg" ,
"meetingPhase":  "firstcall" ,
"meetingPhaseItem": 1 ,

@jordanh
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jordanh commented Dec 18, 2016

@mattkrick I deployed the new user impersonation feature up to staging. Check it out!

  1. Login as yourself with admin privileges.
  2. Then, navigate to https://action-staging.parabol.co/admin/impersonate/google-oauth2%7C116815927261241926932
  3. Resume the meeting

Fun!

@mattkrick
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Very cool! Guess we should probably remove rol: 'su' from every fake account now, huh?

@jordanh
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jordanh commented Dec 18, 2016 via email

@mattkrick
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@jordanh have you been able to reproduce?

@jordanh
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jordanh commented Dec 19, 2016

Yes, but only switching to Clay's account. Try it on staging. It's neat. If you want to look together, ping me!

@jordanh
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jordanh commented Dec 20, 2016

Ah ha! It was as I suspected. Clay is not the facilitator. His colleague Alix is. That means he can't go forward, and he can't end the meeting. Super frustrating!

This makes #576 more important. Let's continue the conversation there.

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