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bug (Jupyter): Pipette moving diagonally downward in the z-direction, crushing tips #9343

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braldrich opened this issue Jan 31, 2022 · 0 comments
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bug prioritized-suggestion-support Support team suggests prioritizing this ticket and roadmapping it into the current workflow

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@braldrich
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Overview

When the attached protocol is run in the OT-2 Jupyter Notebook, the pipette moves diagonally and down in the z-direction. This occurred after aspirating from a reservoir to deep well plate in slots 5 and 2 respectively with a move(to) command. Issue is similar to #7156, the difference being that in this case, only one pipette is being used for this protocol. Link to Intercom conversation: https://app.intercom.com/a/apps/bsgvg3q7/inbox/inbox/5299547/conversations/70159100577844

Steps to reproduce

Could not reproduce on my own OT-2 (tried in Jupyter on the same software versions (4.7 for OT APP and robot server version).

DiagonalCrash_Logs_Protocol_CalHealth.zip

Current behavior

Pipette moves down in the z-axis at the same time as it is moving diagonally in the X,Y, causing collisions.

Expected behavior

Pipette should move down in the z-axis after moving in the X/Y so that no crashes or interference happen.

@braldrich braldrich added the bug label Jan 31, 2022
@Matt-Zwimpfer Matt-Zwimpfer added the prioritized-suggestion-support Support team suggests prioritizing this ticket and roadmapping it into the current workflow label Feb 7, 2022
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