feat(app): Add robot name to intercom on connect (#2069)

app/src/support.js

@@ -1,7 +1,6 @@
 // @flow
 // user support module
 import noop from 'lodash/noop'
-import {LOCATION_CHANGE} from 'react-router-redux'
 
 import {version} from './../package.json'
 import createLogger from './logger'
@@ -18,6 +17,7 @@ const INTERCOM_ID = process.env.OT_APP_INTERCOM_ID
 
 // intercom handler (default noop)
 let intercom = noop
+let userId
 
 export function initializeSupport (): ThunkAction {
   return (_, getState) => {
@@ -29,21 +29,26 @@ export function initializeSupport (): ThunkAction {
 }
 
 export const supportMiddleware: Middleware = (store) => (next) => (action) => {
-  // update intercom on page change
-  // TODO(mc, 2018-08-02): this is likely to hit intercom throttle limit
-  if (action.type === LOCATION_CHANGE) intercom('update')
+  if (action.type === 'robot:CONNECT_RESPONSE') {
+    const state = store.getState()
+    const robot = state.robot.connection.connectRequest.name
+    const data = {user_id: userId, 'Robot Name': robot}
+    log.debug('Updating intercom data', {data})
+    intercom('update', {data})
+  }
 
   return next(action)
 }
 
 function initializeIntercom (config: SupportConfig) {
   if (INTERCOM_ID) {
+    userId = config.userId
+
     const data = {
       app_id: INTERCOM_ID,
-      user_id: config.userId,
+      user_id: userId,
       created_at: config.createdAt,
       name: config.name,
-      email: config.email,
       'App Version': version
     }