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Unable to complete Wizard #2205

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warburp opened this issue Apr 27, 2018 · 1 comment
Closed

Unable to complete Wizard #2205

warburp opened this issue Apr 27, 2018 · 1 comment

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@warburp
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warburp commented Apr 27, 2018

Ombi build Version:

v3.0.3239

Update Branch:

Stable

Media Sever:

Plex

Media Server Version:

1.12.3.4973

Operating System:

Win Server 2016 Datacenter

Ombi Applicable Logs (from /logs/ directory or the Admin page):


2018-04-27 13:55:16.393 -04:00 [Debug] OK, signing into Plex
2018-04-27 13:55:16.460 -04:00 [Debug] This is our first time, good to go!
2018-04-27 13:55:17.139 -04:00 [Debug] Attempting to sign in to Plex.Tv
2018-04-27 13:55:17.140 -04:00 [Debug] Sign in successful
2018-04-27 13:55:17.140 -04:00 [Debug] Getting servers
2018-04-27 13:55:17.406 -04:00 [Debug] Adding first server
2018-04-27 13:55:17.553 -04:00 [Debug] Finished
2018-04-27 13:55:33.504 -04:00 [Debug] Adding first server
2018-04-27 13:57:02.110 -04:00 [Debug] OK, signing into Plex
2018-04-27 13:57:02.114 -04:00 [Debug] This is our first time, good to go!
2018-04-27 13:57:02.653 -04:00 [Debug] Attempting to sign in to Plex.Tv
2018-04-27 13:57:02.653 -04:00 [Debug] Sign in successful
2018-04-27 13:57:02.653 -04:00 [Debug] Getting servers
2018-04-27 13:57:02.818 -04:00 [Debug] Adding first server
2018-04-27 13:57:02.850 -04:00 [Debug] Finished
2018-04-27 14:01:20.773 -04:00 [Debug] OK, signing into Plex
2018-04-27 14:01:20.778 -04:00 [Debug] This is our first time, good to go!
2018-04-27 14:01:21.481 -04:00 [Debug] Attempting to sign in to Plex.Tv
2018-04-27 14:01:21.481 -04:00 [Debug] Sign in successful
2018-04-27 14:01:21.481 -04:00 [Debug] Getting servers
2018-04-27 14:01:21.654 -04:00 [Debug] Adding first server
2018-04-27 14:01:21.680 -04:00 [Debug] Finished
2018-04-27 15:09:00.953 -04:00 [Debug] OK, signing into Plex
2018-04-27 15:09:01.006 -04:00 [Debug] This is our first time, good to go!
2018-04-27 15:09:01.844 -04:00 [Debug] Attempting to sign in to Plex.Tv
2018-04-27 15:09:01.844 -04:00 [Debug] Sign in successful
2018-04-27 15:09:01.844 -04:00 [Debug] Getting servers
2018-04-27 15:09:02.083 -04:00 [Debug] Adding first server
2018-04-27 15:09:02.344 -04:00 [Debug] Finished
2018-04-27 15:11:57.606 -04:00 [Debug] OK, signing into Plex
2018-04-27 15:11:57.659 -04:00 [Debug] This is our first time, good to go!
2018-04-27 15:11:58.314 -04:00 [Debug] Attempting to sign in to Plex.Tv
2018-04-27 15:11:58.314 -04:00 [Debug] Sign in successful
2018-04-27 15:11:58.314 -04:00 [Debug] Getting servers
2018-04-27 15:11:58.556 -04:00 [Debug] Adding first server
2018-04-27 15:11:58.818 -04:00 [Debug] Finished


Problem Description:

I installed a brand new installation of Ombi on a new VM to migrate the service to a new server but when I fill out the Wizard with my Plex info I receive a pop up that says "Could not get Plex Admin information". If I press skip it fails to create the admin account with "an error occurred you might want to put this on github"

Reproduction Steps:

Install a fresh on Win Server 2016 and try to setup.

@tidusjar
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Duplicate of #2119

@tidusjar tidusjar marked this as a duplicate of #2119 Apr 27, 2018
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