Editing via nextcloud onlyoffice app doesn't update last modified date of file

[despens]

Using nextcloud 19.0.1 with the latest document editor from docker, and block storage configured:

When creating a new document in the nextcloud web interface, the last modified date is set to file creation time. The sync client picks up the empty document file and copies it to the connected clients.

When then editing the new document with the web based document editor, the editing works fine and all changes are stored in the file. However, the last modified date of the file is not changed in nextcloud. The sync client will not pick up any changes and the local file on the clients will remain the empty.

nextcloud error log

[onlyoffice] Error: OCP\Http\Client\LocalServerException: Host violates local access rules at <>

0. /var/www/html/lib/private/Http/Client/Client.php line 227
   OC\Http\Client\Client->preventLocalAddress("http://onlyoffi ... x", {timeout: 60})
1. /var/www/html/custom_apps/onlyoffice/lib/documentservice.php line 367
   OC\Http\Client\Client->get("http://onlyoffi ... x", {timeout: 60})
2. /var/www/html/custom_apps/onlyoffice/controller/callbackcontroller.php line 444
   OCA\Onlyoffice\DocumentService->Request("http://onlyoffi ... x")
3. /var/www/html/lib/private/AppFramework/Http/Dispatcher.php line 170
   OCA\Onlyoffice\Controller\CallbackController->track("eyJ0eXAiOiJKV1Q ... M", ["octvz01shbpt_admin"], "388147545", 2, "http://onlyoffi ... x", null)
4. /var/www/html/lib/private/AppFramework/Http/Dispatcher.php line 100
   OC\AppFramework\Http\Dispatcher->executeController(OCA\Onlyoffice\C ... {}, "track")
5. /var/www/html/lib/private/AppFramework/App.php line 137
   OC\AppFramework\Http\Dispatcher->dispatch(OCA\Onlyoffice\C ... {}, "track")
6. /var/www/html/lib/private/AppFramework/Routing/RouteActionHandler.php line 47
   OC\AppFramework\App::main("OCA\Onlyoffice ... r", "track", OC\AppFramework\ ... {}, {_route: "onlyoffice.callback.track"})
7. <>
   OC\AppFramework\Routing\RouteActionHandler->__invoke({_route: "onlyoffice.callback.track"})
8. /var/www/html/lib/private/Route/Router.php line 297
   call_user_func(OC\AppFramework\ ... {}, {_route: "onlyoffice.callback.track"})
9. /var/www/html/lib/base.php line 1007
   OC\Route\Router->match("/apps/onlyoffice/track")
10. /var/www/html/index.php line 37
    OC::handleRequest()

POST /apps/onlyoffice/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VySWQiOiJhZG1pbiIsImZpbGVJZCI6MjU0OSwiZmlsZVBhdGgiOiJcL0RvY3VtZW50c1wvXHUwMGU0ZGEnd2ViIGV4cGxvcmVyLnhsc3giLCJzaGFyZVRva2VuIjpudWxsLCJhY3Rpb24iOiJ0cmFjayJ9.erL-vzvrs8xF8foaUd2wvkoSv9z_DgeV9NcIxcIOROM
from xxx.xxx.xxx.xxx by admin at 2020-07-17T16:38:41+00:00

[no app in context] Warning: Host onlyoffice was not connected to because it violates local access rules

POST /apps/onlyoffice/track?doc=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VySWQiOiJhZG1pbiIsImZpbGVJZCI6MjU0OSwiZmlsZVBhdGgiOiJcL0RvY3VtZW50c1wvXHUwMGU0ZGEnd2ViIGV4cGxvcmVyLnhsc3giLCJzaGFyZVRva2VuIjpudWxsLCJhY3Rpb24iOiJ0cmFjayJ9.erL-vzvrs8xF8foaUd2wvkoSv9z_DgeV9NcIxcIOROM
from xxx.xxx.xxx.xxx by admin at 2020-07-17T16:38:41+00:00

[despens]

BTW, on another nextcloud instance that uses a regular file system backend instead of block storage, but is otherwise configured identically, this problem does not exist.

[pilsnerbeer]

I have the same issue using Onlyoffice as integrated app in NC 19 snap. I dont use block storage. Not only the "modified" date isn't changed, the Activity app also doesnt report any changes made to the file using web editor. I have had this problem myself since I upgraded to Nextcloud hub and downloaded Onlyoffice from the store.

[HelenBelova17]

Hello @despens,
add this line to config.php:
allow_local_remote_servers' => true,

[pilsnerbeer]

@HelenBelova17 Is this possible with snap instance?

[HelenBelova17]

@pilsnerbeer, try to do this.

[despens]

@HelenBelova17

allow_local_remote_servers' => true,

OK this did the trick!

Thank you so much!

[pilsnerbeer]

@HelenBelova17 Doesn't seem to have any effects on my installation, problems still present.

[HelenBelova17]

@pilsnerbeer, any errors in Nextcloud log?

[pilsnerbeer]

@HelenBelova17 nothing unusual.

[LinneyS]

I understand the local address problem in NC19 is solved by 'allow_local_remote_servers' => true

@pilsnerbeer you can create a new issue

[joserick]

Hi!,

Note: allow_local_remote_servers' => true didn't work for me.

Yesterday a client gave me this problem and I managed to solve it realizing that the "CRON" had not been executed in 3 months, for which I proceeded to execute it manually (php -f cron.php), and after a minute and half, the date of the previously modified document It was updated, to which I considered that the Onlyoffice somehow storage the task of updating dates in this process of "CRON" and not in "AJAX"

To which based on the documentation of Nextcloud -> "Background jobs" I was able to make the CRON run once every minute.

And magically the dates of the files began to be updated between 1 and 2 minutes of waiting

[ph00lt0]

Have had this issue also for ages. Decided not to use onlyoffice online editor because of this.