No new Version of edited File

[boyi01]

Hey,
i have NC18 with the integrated onlyoffice version, but when i edit a File no new Version is created...

[HelenBelova17]

Hello @boyi01,
please specify some additional information:

1. Version of the Document Server;
2. Version of the ONLYOFFICE integration app for Nextcloud;
3. Describe by steps your actions, please.

[boyi01]

Hey,

1. Community Document Service: 0.1.5
2. ONLYOFFICE: 4.1.4
3. I open a file xlsx in webbrowser --> Only Office starty
   I change something and save it
   I close the file
   --> no new Version created but the file get saved

[HelenBelova17]

Please note that Community Document Server was developed by Nextcloud Team, if you have any issues with it, please contact them in the appropriate GitHub repository.

If you are using our official method of integration (Nextcloud + dedicated Document Server instance as per our installation guide), we will be glad to answer your questions. Please see more info on our forum.

[boyi01]

I would say the the problem is starts when the only office safes the file back to nextcloud... and so it should be the connector an I'm here right

[Chartman123]

I can confirm this behaviour also with a dedicated Document Server, but I've seen it only once until now. I will add more information if it happens again.

Nextcloud 18.0.4
Document Server 5.5.3

[thmo]

Also seeing this problem with a separate Document Server.

Nextcloud 19.0.0 (in Docker)
Onlyoffice app 4.2.0
Document Server 5.5.3.39 (in Docker)

Even after 2h waiting, the document is not synced back, and I am not even sure how to force sync, or where to look for error messages.

[thmo]

FWIW, I see sporadic error messages in the log

[onlyoffice] Error: GuzzleHttp\Exception\RequestException: cURL error 1: Protocol "ws" not supported or disabled in libcurl
...
POST /apps/onlyoffice/track?doc=...

Not sure however whether that is related to the sync issue or not.

[LinneyS]

The initial question was about the Community Document Service

@Chartman123 @thmo
you can create a new issue

[Chartman123]

The initial question was about the Community Document Service

@Chartman123 @thmo
you can create a new issue

Haven't seen it anymore since the report :)