Object reference not set to an instance of an object on updating user settings

[Conleth-XP]

Error when trying to update a users personalisation settings when using the
"User Settings Utility"

This had been mentioned in another article on start-up.
MscrmTools/XrmToolBox#577

Any help is gratefully received

[MscrmTools]

Can you indicate what properties you are trying to update and what is the version of your environment?

[Conleth-XP]

Hi,
initially I was trying to update the time zone and records per page for a customer.
But now even if I try to update any of the fields e.g. the end time

I get the error
Version

thank you