Accessibility service sometimes get stuck & does not monitor clipboard

[DUOLabs333]

Is your feature request related to a problem?
When I close XClipper (swiping up in the recents screen), it can no longer check for clipboard changes.

Describe the solution you'd like:
A service that runs XClipper in the background.

[KaustubhPatange]

XClipper uses high-level accessibility service,

Did you enable it from Settings > Accessibility & select XClipper & turn it one! If yes, & doing so it still can't detect let me know your device name & model. Also sometimes it shows that "This service is malfunctioning" or some similar message, let me know that as well.

[DUOLabs333]

It is -- I should mention that it does work, but only captures the most recent copy, not all the copies that happened since the app was closed. I'm on Android 11, Pixel 5.

[KaustubhPatange]

What do you mean by the most recent copy? Do you mean when the app is closed & removed from the recent menu the service doesn't work anymore which means you are not able to copy anything?

If yes, then there is a problem!

[DUOLabs333]

No, I can copy, but for example, if I close the app, if I copy "Hello" then "Hello Hi", if I reopen the app, XClipper only shows "Hello Hi" as the newest element, not "Hello".

[KaustubhPatange]

So you are saying "Hello" is not stored in XClipper & you don't see that item when you reopen the app. Am I getting this correct?

[DUOLabs333]

Yes.

[KaustubhPatange]

But do you get a notification from XClipper saying Clipboard content as "Hello"?

[DUOLabs333]

I only get a notification when I reopen the app, and only for "Hello Hi".

[KaustubhPatange]

Open XClipper > Settings >General. Can you post the screenshot of this screen!

[DUOLabs333]

[KaustubhPatange]

Looks okay to me! So here is another question, is this happening from start or does it happen suddenly? Meaning, was it working earlier or did it happens just now?

[DUOLabs333]

This has happened from the beginning.

[KaustubhPatange]

Okay so try the following solutions,

1. Go to Phone Settings > Accessibility > XClipper & make sure the setting is turned on.
2. In the app, go to Settings > General > uncheck & recheck the "Clipboard Service" setting, do the same for the "Improve detection" setting.
3. If this still does not works, try rebooting the device once.
4. If that didn't work, uninstall the app & reinstall the app but this time don't enable "Improve Detection" setting through ADB.
5. See if this works, if not let me know!

[DUOLabs333]

Rebooting seems to work.

[KaustubhPatange]

Seems like the accessibility service got stuck! I'll keep this issue open till I figure out why this happened. If you could tell me how to reproduce this issue then it would be much more helpful :)

[DUOLabs333]

I don't even know how it happened myself.

[kstianzui]

XClipper uses high-level accessibility service,

Did you enable it from Settings > Accessibility & select XClipper & turn it one! If yes, & doing so it still can't detect let me know your device name & model. Also sometimes it shows that "This service is malfunctioning" or some similar message, let me know that as well.

I encountered the same problem. It seems that after Android Q, the background access to the clipboard is restricted. I have not found a solution yet.

[KaustubhPatange]

@kstianzui Did you use this app? The app has a workaround for that limitation & it works perfectly fine on my Pixel 2 (Android 11) & later devices as well.

The issue here addresses a bit different problem, where the accessibility service is killed by the system & I don't know why!

[kstianzui]

Did you use this app? The app has a workaround for that limitation & it works perfectly fine on my Pixel 2 (Android 11) & later devices as well.

Yes, I tested it on my phone, my phone is a Samsung S10+(Android 12), it has enough permissions, and it runs in the background

[KaustubhPatange]

@kstianzui So you are saying on your device the app (Android 12) the app is not working?

[kstianzui]

@kstianzui So you are saying on your device the app (Android 12) the app is not working?

Yes，I tested again just now，no battery limit

[KaustubhPatange]

I don't have an Android 12 device, might've to purchase one to test the app!

[kstianzui]

I don't have an Android 12 device, might've to purchase one to test the app!

Maybe it is an isolated phenomenon, I have tested similar software and none of them are working properly

[febryanvaldo]

I previously have the same problem, but now i found out the solution, make sure to not restricted the app background and also allow background data + unrestricted data. You can see screenshot below. Hopefully it helps.

[KaustubhPatange]

Got it, I can force this check when the app is installed that'll tell users to disable restricted battery usage from settings. Thanks for your help.

[KaustubhPatange]

@febryanvaldo Hey, can you tell me your device name for which you have to disable battery optimization in order to make XClipper work?

[febryanvaldo]

@KaustubhPatange Google Pixel 4XL.