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Unable to connect to Tapo Control Camera in Home Assistant #741

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AtonPC opened this issue Dec 12, 2024 · 1 comment
Closed

Unable to connect to Tapo Control Camera in Home Assistant #741

AtonPC opened this issue Dec 12, 2024 · 1 comment

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@AtonPC
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AtonPC commented Dec 12, 2024

Description

Sure! Here's the translation:

Hello, community. I have a problem logging into Tapo Control Camera in Home Assistant. I enter the IP address and the camera's password, and it asks for the password I use to log into the Tapo app. I enter the correct password, but it says it’s incorrect, even though it’s right. Has anyone else experienced this?

Thank you!

Reproduction Steps

Steps:

I enter the IP and port 443 - OK
I enter the Camera Account - OK
I enter the Tapo App password - NOT OK (but the password is correct)

Expected behavior

I expect that once the correct password is entered, it should connect to the camera, allowing me to manage and use its sensors from Home Assistant.

My camera is the Tapo C320WS.

If applicable, add error logs.

No response

Device Firmware

1.1.15

Integration Version

5.8.7

Using stream component

Yes

Does camera work via official integrations?

Yes

Camera has all attributes filled out in developer tools

Yes

HASS Environment

Home Assistant OS

Search for similar issues

Yes

Additional information

No response

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