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Users?
2.5

Defining who our users are:

During discovery research was carried to define users. It was eventaully decided that it was most intuitive to define users by their roles in the organisation (e.g. a participation worker) than by their role in the recruitment process. Early research into types of users can be found here

Users were defined as follows:

Primary internal users:

  • People in Barnardo’s doing research
  • Policy, REIT, digital
  • People in Barnardo’s doing ‘participation’

Other internal users:

  • Fundraising (140 requested visits in 3 months)
  • Marketing, media & comms

External users

  • People taking part in research
  • People giving consent on behalf of a child or young person