| layout | title | order |
|---|---|---|
page |
User-testing with prototypes |
4 |
The clickable prototypes were tested with six users. We were looking for:
- validation of discovery use-cases
- usability findings
- feedback on language and content
Research was carried out with:
- 2 x Research Evaluation and Impact Team members
- 1 Participation lead
- 1 Marketing lead
- 2 x Policy workers
All insights were shared and collected on a trello board
- Users liked the automated pre-population of the consent form and information sheet
- Users did not find the flow of the form builder intuitive
- Users were unlikely to know who their research participants or participation attendees were ahead of time
- Some users intuitively used the sidebar for navigation, others did not
- Not everyone using the form builder would see themselves as a researcher, so some found more 'researcher-y' language unclear
- Similarly, as some users will not necessarily see themselves as ‘doing research’ it is necessary to have a workflow that did not alienate them
"I don't know who my participants are"
"At the first stage of consent I don’t know who anyone’s name is"
"Use language for a 12-year-old"
"This will print out a form? Great!"
"We don’t do research"