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Error communicating with the Playstation Network Could not find a Video Game with Title #14

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central50 opened this issue Oct 13, 2024 · 0 comments

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@central50
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central50 commented Oct 13, 2024

Love this build! Found this on reddit and was following the comments - one thing I seem to be running into is trying to add multiple PlayStation accounts. I found that I have to use different browsers when I auth each account otherwise the npsso expires on the last one logged in. But the different browsers seem to do the trick, I think.

I have three accounts configured but after getting through that, when I turned on my ps4 and logged in as one of the users, the media player grabbed the information and even reported correctly the game the account was playing but right after that it went to unavailable. I then checked the sensors associated with the account and they were the same. I checked the other accounts in HA and they seemed to still be okay (I assume they just did not update yet), so I switched the playstation to one of the other accounts and as soon as I did that media player and sensors went to unavailable as well.

I know you mentioned on reddit that it should be possible to run multiple accounts but it was not tested, was just curious if you tested it afterward and if you or anyone else had ran into something like this?

This was the errors I pulled out of the logs:

2024-10-12 23:43:24.103 ERROR (MainThread) [custom_components.playstation_network.coordinator] Error fetching playstation_network data: Error communicating with the Playstation Network Could not find a Video Game with Title: CUSA07022_00. Most likely the user doesn't own the game.
2024-10-12 23:43:24.105 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved (None)

Edit:
Interesting enough, I shut down the PlayStation for the night and happened to check the integration again and the media player and sensors for each device are now reporting, including status of the unit off. I get the above error points to any issue with that game, which is odd because the first account I tried downloaded that game and the second account is the main account for the PlayStation.

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