Loop of login.Can't sign in

[zubairhasan-adept]

Hello everyone
I'm facing the issue at login side. I m using teams in UBUNTU.
Normally I have logged in but sometimes it creates a problem in login me. I have adjusted the date and time of windows and than login try is successful. But previous two or three days, I'm unable to login. I have checked the data and time which is correct. Several times I have restarted my software and Ubuntu too but totally failed in login. I have uninstalled team, installed again but failed.
What Does I do? I opened teams and Teams asked me to enter the username, then asked for password, then asked for a dialog box "Stay signed in". Whatever the action, I do, nothing fine. Although normally, I checked "Don't show again' checkbox and click the button yes. It shows the white page for few seconds with a title "checking the credentials" and then go back to the Sign in dialog box. Means enter username, then password, then dialog box. I'm in a loop of login side but nothing happens.
I'm new to Ubuntu so I need a proper guidance.
Kindly help me.
Regards

[IsmaelMartinez]

I would suggest you open a ticket and provide as much information as you can. The "Don't show again" checkbox and "Stay signed in" I think can be forced to ignore in the company policy.

If you are using a proxy, this could be that is not supported. See #740 (comment) , maybe is some cache that has got corrupted and/or misconfigured.

[zubairhasan-adept]

I don't use proxy and I have checked the #740 (comment), but nothing happens. I have unchecked the checkbox of "Don't show again" but that still does work for me. What type of information you need?

[zubairhasan-adept]

When I restore from settings, It shows an exception.

A java script error occurred in the main process
Uncaught Exception:
Error: ENOENT: no such file or directory, open '............json' at object.open............................
What does that mean?

[IsmaelMartinez]

Can you open an issue ticket and provide all the information you got in there? This is more for discussions like "should we do this or that" not really for issues. Thanks