HDT crash

[Neiss]

For the past month, upon opening HDT it simply disappears after loading. No errors shown. The icon remains in system tray until I hover over it, then it disappears aswell. I 'm using Windows 10.

[riQQ]

Please provide logs. See https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/Reporting-Issues (sections HDT crash logs and Windows log files)

[Neiss]

Logs from today's crash:

11:46:37 AM|Info|Core.Initialize >> HDT: 1.8.1.3806, Operating System: Windows 10 Enterprise 17134, .NET Framework: 461808
11:46:37 AM|Info|Updater.StartupUpdateCheck >> Checking for updates
11:46:37 AM|Info|Updater.GetReleaseUrl >> Downloading releases file
11:46:37 AM|Info|Updater.GetReleaseUrl >> using 'live' release: https://github.com/HearthSim/HDT-Releases
11:46:40 AM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False)
11:46:42 AM|Info|Updater.SquirrelUpdate >> No new updated available
11:46:42 AM|Info|SplashScreenWindow.ShowConditional >> Showing splashscreen...
11:46:42 AM|Info|ThemeManager.LoadThemes >> Found theme: classic
11:46:42 AM|Info|ThemeManager.LoadThemes >> Found theme: dark
11:46:42 AM|Info|ThemeManager.LoadThemes >> Found theme: frost
11:46:42 AM|Info|ThemeManager.LoadThemes >> Found theme: minimal
11:46:42 AM|Info|GameV2.Reset >> -------- Reset ---------
11:46:46 AM|... 1 duplicate messages
11:46:46 AM|Info|BackupManager.Run >> Running BackupManager
11:46:46 AM|Info|BackupManager.Run >> Deleting old backup: Backup_14022019.zip
11:46:46 AM|Info|BackupManager.Run >> Creating backup for today
11:46:46 AM|Info|PluginManager.LoadPluginsFromPath >> Loading Plugins...
11:46:46 AM|Info|Helper.GetCurrentRegion >> Region: EU
11:46:46 AM|Info|BackupManager.Run >> Running BackupManager
11:46:46 AM|Info|BackupManager.Run >> Backup for today already exists
11:46:46 AM|Info|LogWatcherManager.Start >> Using Hearthstone log directory 'C:\Program Files (x86)\Hearthstone\Logs'
11:46:46 AM|Info|LogWatcherManager.OnLogFileFound >> FullScreenFX
11:46:46 AM|Info|LogWatcherManager.OnLogFileFound >> LoadingScreen
11:46:46 AM|Info|LogWatcherManager.OnLogFileFound >> Achievements
11:46:46 AM|Info|HSReplayNetOAuth.UpdateAccountData >> Updating account data...
11:46:46 AM|Info|HSReplayNetOAuth.UpdateToken >> Refreshing token data...
11:46:47 AM|Info|HsReplayDecks.Load >> Loaded from disk: Count=1918, ServerTS=3/9/2019 6:44:45 PM, Downloaded=3/9/2019 9:05:16 PM Age=1.14:41:30.8578694
11:46:47 AM|Info|HsReplayDecks.Load >> Cached data was not found or stale. Fetching latest...
11:46:47 AM|Info|ApiWrapper.GetAvailableDecks >> Fetching available decks...
11:46:47 AM|Info|HSReplayNetOAuth.SaveTokenData >> Saved token data
11:46:47 AM|Info|GameV2.CurrentMode >> LOGIN
11:46:47 AM|Info|GameV2.CurrentMode >> HUB
11:46:47 AM|Info|GameV2.CurrentMode >> PACKOPENING
11:46:47 AM|Info|GameV2.CurrentMode >> HUB

[Neiss]

Windows Log Files:
Log Name: Application
Source: .NET Runtime
Date: 11-Mar-19 11:46:47 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-GBNHBEJ
Description:
Application: HearthstoneDeckTracker.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 09F071A0

Event Xml:



1026
2
0
0x80000000000000

20847
Application
DESKTOP-GBNHBEJ



Application: HearthstoneDeckTracker.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 09F071A0

[Neiss]

Log Name: Application
Source: Application Error
Date: 11-Mar-19 11:46:48 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-GBNHBEJ
Description:
Faulting application name: HearthstoneDeckTracker.exe, version: 1.8.1.3806, time stamp: 0x5c7d589a
Faulting module name: GTII-OSD.dll, version: 2.0.3.2, time stamp: 0x5be93476
Exception code: 0xc0000005
Fault offset: 0x000371a0
Faulting process id: 0x4384
Faulting application start time: 0x01d4d7ef517558d2
Faulting application path: C:\Users\kosti\AppData\Local\HearthstoneDeckTracker\app-1.8.1\HearthstoneDeckTracker.exe
Faulting module path: C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\GTII-OSD.dll
Report Id: fde9d387-3ca1-4a95-8f8b-0b5df89fe710
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

20848
Application
DESKTOP-GBNHBEJ



HearthstoneDeckTracker.exe
1.8.1.3806
5c7d589a
GTII-OSD.dll
2.0.3.2
5be93476
c0000005
000371a0
4384
01d4d7ef517558d2
C:\Users\kosti\AppData\Local\HearthstoneDeckTracker\app-1.8.1\HearthstoneDeckTracker.exe
C:\Program Files (x86)\ASUS\GPU TweakII\GTII-OSD\x86\GTII-OSD.dll
fde9d387-3ca1-4a95-8f8b-0b5df89fe710

[Neiss]

Disabling ASUS GPU Tweak II OSD overlay seems to stop HDT from crashing for now.

[riQQ]

Thanks for the feedback. Gpu tools have a history of causing problems.