diff --git a/FAQ.md b/FAQ.md index 49382471e5..5135cc47b7 100644 --- a/FAQ.md +++ b/FAQ.md @@ -3,19 +3,102 @@ Here are the common reported problems and their status. -### On Windows, my device is not detected +## `adb` issues -The most common is your device not being detected by `adb`, or is unauthorized. -Check everything is ok by calling: +`scrcpy` execute `adb` commands to initialize the connection with the device. If +`adb` fails, then scrcpy will not work. - adb devices +In that case, it will print this error: -Windows may need some [drivers] to detect your device. +> ERROR: "adb push" returned with value 1 + +This is typically not a bug in _scrcpy_, but a problem in your environment. + +To find out the cause, execute: + +```bash +adb devices +``` + +### `adb` not found + +You need `adb` accessible from your `PATH`. + +On Windows, the current directory is in your `PATH`, and `adb.exe` is included +in the release, so it should work out-of-the-box. + + +### Device unauthorized + +Check [stackoverflow][device-unauthorized]. + +[device-unauthorized]: https://stackoverflow.com/questions/23081263/adb-android-device-unauthorized + + +### Device not detected + +If your device is not detected, you may need some [drivers] (on Windows). [drivers]: https://developer.android.com/studio/run/oem-usb.html -### I can only mirror, I cannot interact with the device +### Several devices connected + +If several devices are connected, you will encounter this error: + +> adb: error: failed to get feature set: more than one device/emulator + +the identifier of the device you want to mirror must be provided: + +```bash +scrcpy -s 01234567890abcdef +``` + +Note that if your device is connected over TCP/IP, you'll get this message: + +> adb: error: more than one device/emulator +> ERROR: "adb reverse" returned with value 1 +> WARN: 'adb reverse' failed, fallback to 'adb forward' + +This is expected (due to a bug on old Android versions, see [#5]), but in that +case, scrcpy fallbacks to a different method, which should work. + +[#5]: https://github.com/Genymobile/scrcpy/issues/5 + + +### Conflicts between adb versions + +> adb server version (41) doesn't match this client (39); killing... + +This error occurs when you use several `adb` versions simultaneously. You must +find the program using a different `adb` version, and use the same `adb` version +everywhere. + +You could overwrite the `adb` binary in the other program, or ask _scrcpy_ to +use a specific `adb` binary, by setting the `ADB` environment variable: + +```bash +set ADB=/path/to/your/adb +scrcpy +``` + + +### Device disconnected + +If _scrcpy_ stops itself with the warning "Device disconnected", then the +`adb` connection has been closed. + +Try with another USB cable or plug it into another USB port. See [#281] and +[#283]. + +[#281]: https://github.com/Genymobile/scrcpy/issues/281 +[#283]: https://github.com/Genymobile/scrcpy/issues/283 + + + +## Control issues + +### Mouse and keyboard do not work On some devices, you may need to enable an option to allow [simulating input]. In developer options, enable: @@ -29,19 +112,26 @@ In developer options, enable: ### Mouse clicks at wrong location On MacOS, with HiDPI support and multiple screens, input location are wrongly -scaled. See [issue 15]. +scaled. See [#15]. -[issue 15]: https://github.com/Genymobile/scrcpy/issues/15 +[#15]: https://github.com/Genymobile/scrcpy/issues/15 -A workaround is to build with HiDPI support disabled: +Open _scrcpy_ directly on the monitor you use it. -```bash -meson x --buildtype release -Dhidpi_support=false -``` -However, the video will be displayed at lower resolution. +### Special characters do not work + +Injecting text input is [limited to ASCII characters][text-input]. A trick +allows to also inject some [accented characters][accented-characters], but +that's all. See [#37]. + +[text-input]: https://github.com/Genymobile/scrcpy/issues?q=is%3Aopen+is%3Aissue+label%3Aunicode +[accented-characters]: https://blog.rom1v.com/2018/03/introducing-scrcpy/#handle-accented-characters +[#37]: https://github.com/Genymobile/scrcpy/issues/37 +## Client issues + ### The quality is low on HiDPI display On Windows, you may need to configure the [scaling behavior]. @@ -51,6 +141,11 @@ On Windows, you may need to configure the [scaling behavior]. [scaling behavior]: https://github.com/Genymobile/scrcpy/issues/40#issuecomment-424466723 +If your computer definition is far smaller than your screen, then you'll get +poor quality. See [#40]. + +[#40]: https://github.com/Genymobile/scrcpy/issues/40 + ### KWin compositor crashes @@ -61,19 +156,29 @@ As a workaround, [disable "Block compositing"][kwin]. [kwin]: https://github.com/Genymobile/scrcpy/issues/114#issuecomment-378778613 -### I get an error "Could not open video stream" +## Crashes + +### Exception There may be many reasons. One common cause is that the hardware encoder of your device is not able to encode at the given definition: -``` -ERROR: Exception on thread Thread[main,5,main] -android.media.MediaCodec$CodecException: Error 0xfffffc0e -... -Exit due to uncaughtException in main thread: -ERROR: Could not open video stream -INFO: Initial texture: 1080x2336 -``` +> ``` +> ERROR: Exception on thread Thread[main,5,main] +> android.media.MediaCodec$CodecException: Error 0xfffffc0e +> ... +> Exit due to uncaughtException in main thread: +> ERROR: Could not open video stream +> INFO: Initial texture: 1080x2336 +> ``` + +or + +> ``` +> ERROR: Exception on thread Thread[main,5,main] +> java.lang.IllegalStateException +> at android.media.MediaCodec.native_dequeueOutputBuffer(Native Method) +> ``` Just try with a lower definition: