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When a user gets prompted to setup MFA for FusionAuth, if they select Authenticator then it presents them a QR code to scan with their phone or password manager. The problem is if the user is using some sort of Dark Mode such as a Google Chrome's Dark Mode, Dark Reader extension, etc then the QR code will not scan if the user is scanning it with an Android Phone or 1Password. Out of the 4 phones attempted to scan the Dark Mode QR code, the 2 Androids did not scan but the 2 iPhones were able to scan it. We tried using both the Google Authenticator app and the phones native camera app. 1Password did not even see there was a QR code on the screen when trying to scan.
Another note: If you open Photoshop or GIMP and put a white border around the Dark Mode QR code, then the Android phones can pick it up. So it seems that the phones are having issues with the border around the QR code which is causing them to not scan it.
Version
1.54.0
Affects Versions
No response
The text was updated successfully, but these errors were encountered:
What happened?
When a user gets prompted to setup MFA for FusionAuth, if they select Authenticator then it presents them a QR code to scan with their phone or password manager. The problem is if the user is using some sort of Dark Mode such as a Google Chrome's Dark Mode, Dark Reader extension, etc then the QR code will not scan if the user is scanning it with an Android Phone or 1Password. Out of the 4 phones attempted to scan the Dark Mode QR code, the 2 Androids did not scan but the 2 iPhones were able to scan it. We tried using both the Google Authenticator app and the phones native camera app. 1Password did not even see there was a QR code on the screen when trying to scan.
Another note: If you open Photoshop or GIMP and put a white border around the Dark Mode QR code, then the Android phones can pick it up. So it seems that the phones are having issues with the border around the QR code which is causing them to not scan it.
Version
1.54.0
Affects Versions
No response
The text was updated successfully, but these errors were encountered: