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Workspace - The Hmm.. its not here page is shown briefly when going to accounting feature #44438

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izarutskaya opened this issue Jun 26, 2024 · 4 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@izarutskaya
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izarutskaya commented Jun 26, 2024

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Version Number: v9.0.2-0
Reproducible in staging?: Y
Reproducible in production?: Y
Found when executing PR : #44141
Email or phone of affected tester (no customers): [email protected]
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

  1. Login to an account without any workspaces (a new account)
  2. Account Settings > Workspaces > Create new workspace
  3. Go to that workspace details => More feature
  4. Enable Accounting section
  5. Quickly go to Accounting after enabling it

Expected Result:

No error page is shown

Actual Result:

The Hmm.. its not here page is shown briefly when going to accounting feature for the first time

This issue also happens when navigating to the feature immediately after enabling it

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6524832_1719381335436.Accounting_Issue.mp4

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@izarutskaya izarutskaya added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 26, 2024
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melvin-bot bot commented Jun 26, 2024

Triggered auto assignment to @Christinadobrzyn (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@Christinadobrzyn
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Christinadobrzyn commented Jun 26, 2024

I think this was a temporary issue - I can't reproduce this. I'll ask QA if they can still reproduce.

https://expensify.slack.com/archives/C9YU7BX5M/p1719423816551719

@kavimuru
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Tester is still able to reproduce.

XRecorder_26062024_212655.mp4
Accounting.Issue.retest.2.mp4

@Christinadobrzyn
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I tested on Desktop/chrome/iOS/Android apps & browsers - I was able to reproduce this one (out of 8 tests) time on Native Android - I don't think this issue is happening consistently enough to reproduce and fix. Closing for now.

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