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Subscription - ExpensifyApproved! logo is missing for new expensifail accounts #43625

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kavimuru opened this issue Jun 12, 2024 · 9 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kavimuru
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If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Issue found when validating #43370
Version Number: 1.4.82-1
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause internal team
Slack conversation:

Action Performed:

  1. Navigate to https://staging.new.expensify.com/

  2. Log in with a new expensifail account ([email protected])

  3. Create a workspace

  4. Navigate to https://staging.new.expensify.com/settings/subscription

Expected Result:

The logo should be visible.

Actual Result:

ExpensifyApproved! logo is missing for new expensifail accounts,

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6510259_1718168864010.QTMI8450.mp4

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@kavimuru kavimuru added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Jun 12, 2024
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melvin-bot bot commented Jun 12, 2024

Triggered auto assignment to @sonialiap (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

@kavimuru
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@sonialiap FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

@sonialiap
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@kavimuru at the moment [email protected] is not an ExpensifyApproved! so it makes sense that the logo isn't showing. Do you have an account that is marked as EA! that you can test with?

@kavimuru
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@sonialiap Got it, we are not sure how to make an account as ExpensifyApproved. Could you help us?

@sonialiap
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@kavimuru the steps in this SO should do the trick. If you can't access the tool, let me know which account you'd like to have the EA! applied to and I get set it for you

@kavimuru
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@sonialiap I don't have access to the tool. Could you make it "ExpensifyApproved" this account [email protected]?

@melvin-bot melvin-bot bot added the Overdue label Jun 17, 2024
@sonialiap
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@kavimuru added 🎉 I can see it's labeled as AE! in supportal now. Let me know if you're not seeing the logo in ND as expected

image

@melvin-bot melvin-bot bot removed the Overdue label Jun 17, 2024
@kavimuru
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@sonialiap Tester can see the logo now.
Capture

@sonialiap
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Great, thanks for re-testing. Closing issue since it seems to be working as expected

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