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[HOLD for payment 2023-12-29] [$500] Android - Attachment - Application crashes when trying to scroll PDF preview #33357

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kbecciv opened this issue Dec 20, 2023 · 19 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor Help Wanted Apply this label when an issue is open to proposals by contributors

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@kbecciv
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kbecciv commented Dec 20, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!


Version Number: 1.4.14-2
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

Prerequisites:
File for example https://drive.google.com/file/d/1a_8roG0lxsaBAWAo33pLSs8pAfN2nCY9/view?usp=drive_link
Steps:

  1. Open New Expensify app
  2. Log in under any account
  3. Navigate to any conversation
  4. Click on Compose Box - Add attachment
  5. Add the PDF file from the example
  6. Scroll PDF file in preview

Expected Result:

The application should not crash when you try to scroll through the PDF preview.

Actual Result:

Application crashes when trying to scroll PDF preview

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6321235_1703078349555.Record_2023-12-20-19-01-18.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01d227608e2ee7d100
  • Upwork Job ID: 1737627480242479104
  • Last Price Increase: 2023-12-21
@kbecciv kbecciv added the DeployBlockerCash This issue or pull request should block deployment label Dec 20, 2023
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👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

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melvin-bot bot commented Dec 20, 2023

Triggered auto assignment to @srikarparsi (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@mkhutornyi
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Proposal

Please re-state the problem that we are trying to solve in this issue.

Android app crashes when scroll PDF in preview

What is the root cause of that problem?

Crash log:
ERROR ReanimatedError: Cannot read property 'shouldPagerScroll' of null, js engine: reanimated

So it happens on this line: attachmentCarouselPagerContext.shouldPagerScroll.value = (attachmentCarouselPagerContext is null)

if (offsetX.value !== 0 && offsetY.value !== 0) {
// if the value of X is greater than Y and the pdf is not zoomed in,
// enable the pager scroll so that the user
// can swipe to the next attachment otherwise disable it.
if (Math.abs(evt.allTouches[0].absoluteX - offsetX.value) > Math.abs(evt.allTouches[0].absoluteY - offsetY.value) && scaleRef.value === 1) {
attachmentCarouselPagerContext.shouldPagerScroll.value = true;
} else {
attachmentCarouselPagerContext.shouldPagerScroll.value = false;
}

What changes do you think we should make in order to solve the problem?

add null safety check
if (offsetX.value !== 0 && offsetY.value !== 0 && attachmentCarouselPagerContext) {

@srikarparsi
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Hey @mkhutornyi, are you available to work on this fix?

@mkhutornyi
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yes, I am

@srikarparsi
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Awesome, assigning you to the issue, can you create a PR and link it here?

@melvin-bot melvin-bot bot added Reviewing Has a PR in review Weekly KSv2 and removed Hourly KSv2 labels Dec 20, 2023
@mkhutornyi
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@srikarparsi PR is ready

@srikarparsi srikarparsi added the External Added to denote the issue can be worked on by a contributor label Dec 21, 2023
@melvin-bot melvin-bot bot changed the title Android - Attachment - Application crashes when trying to scroll PDF preview [$500] Android - Attachment - Application crashes when trying to scroll PDF preview Dec 21, 2023
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melvin-bot bot commented Dec 21, 2023

Job added to Upwork: https://www.upwork.com/jobs/~01d227608e2ee7d100

@melvin-bot melvin-bot bot added the Help Wanted Apply this label when an issue is open to proposals by contributors label Dec 21, 2023
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melvin-bot bot commented Dec 21, 2023

Current assignee @aimane-chnaif is eligible for the External assigner, not assigning anyone new.

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Dec 21, 2023
@srikarparsi srikarparsi added the Bug Something is broken. Auto assigns a BugZero manager. label Dec 21, 2023
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melvin-bot bot commented Dec 21, 2023

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

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melvin-bot bot commented Dec 21, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@srikarparsi
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Hey @muttmuure, @aimane-chnaif and @mkhutornyi helped with this deploy blocker so added the bug label for payment whenever you have a chance.

@jasperhuangg jasperhuangg removed the DeployBlockerCash This issue or pull request should block deployment label Dec 21, 2023
@melvin-bot melvin-bot bot added Weekly KSv2 Awaiting Payment Auto-added when associated PR is deployed to production and removed Daily KSv2 labels Dec 22, 2023
@melvin-bot melvin-bot bot changed the title [$500] Android - Attachment - Application crashes when trying to scroll PDF preview [HOLD for payment 2023-12-29] [$500] Android - Attachment - Application crashes when trying to scroll PDF preview Dec 22, 2023
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melvin-bot bot commented Dec 22, 2023

Reviewing label has been removed, please complete the "BugZero Checklist".

@melvin-bot melvin-bot bot removed the Reviewing Has a PR in review label Dec 22, 2023
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melvin-bot bot commented Dec 22, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.15-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-12-29. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

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melvin-bot bot commented Dec 22, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@aimane-chnaif] The PR that introduced the bug has been identified. Link to the PR:
  • [@aimane-chnaif] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@aimane-chnaif] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@aimane-chnaif] Determine if we should create a regression test for this bug.
  • [@aimane-chnaif] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@muttmuure] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Daily KSv2 and removed Weekly KSv2 labels Dec 28, 2023
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melvin-bot bot commented Dec 29, 2023

Payment Summary

Upwork Job

BugZero Checklist (@muttmuure)

  • I have verified the correct assignees and roles are listed above
  • I have verified that there are no duplicate or incorrect contracts on Upwork (https://www.upwork.com/ab/applicants/1737627480242479104/hired)
  • I have paid out the Upwork contracts or cancelled the ones that are incorrect
  • I have verified the payment summary above is correct

@melvin-bot melvin-bot bot added the Overdue label Jan 1, 2024
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melvin-bot bot commented Jan 2, 2024

@muttmuure, @srikarparsi, @aimane-chnaif, @mkhutornyi Eep! 4 days overdue now. Issues have feelings too...

@muttmuure
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Manual offers sent

@melvin-bot melvin-bot bot added Overdue and removed Overdue labels Jan 2, 2024
@muttmuure
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All paid up

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