[$500] Web - Hmm... it's not here page displayed after clicking on the card transaction preview

[kavimuru]

If you haven’t already, check out our contributing guidelines for onboarding and email [email protected] to request to join our Slack channel!

---

Issue found when executing #31353
Version Number: 1.4.4-3
Reproducible in staging?: y
Reproducible in production?: not able to check
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: applause internal team
Slack conversation:

Action Performed:

Pre-requisite: an account with the expensify card and transactions on that card

1. In OldDot, login into the account
2. Navigate to the report that contains the Expensify card transactions
3. Copy the reportID shown in the URL
4. In NewDot, navigate to /r/ where reportID is the reportID copied in step 3
5. Click on the card transaction preview

Expected Result:

The transaction preview is displayed

Actual Result:

Hmm... it's not here page displayed after clicking on the card transaction preview

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6293918_1701208556496.Recording__5571.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01da767971b05ba1f7
• Upwork Job ID: 1729632742876860416
• Last Price Increase: 2023-11-28

[melvin-bot]

Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01da767971b05ba1f7

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Santhosh-Sellavel (External)

[junsuparkswe]

Is there a way to create fake card transactions so I can try to reproduce this bug?

[melvin-bot]

📣 @junsupark94! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

1. Make sure you've read and understood the contributing guidelines.
2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
3. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
   
   Format:

Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

[junsuparkswe]

Contributor details
Your Expensify account email: [email protected]
Upwork Profile Link: https://www.upwork.com/freelancers/~01f0918c3cf48c22cd

[melvin-bot]

✅ Contributor details stored successfully. Thank you for contributing to Expensify!

[grgia]

@luacmartins do you happen to know who worked on adding cash transactions from OldDot to NewDot? It seems like we're fetching a bunch of cash transactions created outside of NewDot that never went through the money request flow.

[melvin-bot]

Current assignee @Santhosh-Sellavel is eligible for the Internal assigner, not assigning anyone new.

[garrettmknight]

Waiting for @luacmartins to answer the question above before figuring out who to loop in.

[luacmartins]

Do you mean card transactions? From the OP this seems like a backwards compatibility issue, since it doesn't seem like we fetched those, we are manually navigating to a report we can only see in OldDot. As far as the migration for backwards compatibility goes, we deemed it out of the scope in the design doc so this is not done and expected, but maybe now is the time to do it?

We also have some backwards compatibility concerns here, since existing company card transactions don’t have a corresponding Workspace chat, ReportPreview action, IOU reportAction and existing company card transactions would need to be migrated. However, this was considered out of scope for Money 20/20 deadline and would be tackled as a phase 2 part of the project.

[garrettmknight]

@grgia do you think this is worth prioritizing now?

[grgia]

From the OP this seems like a backwards compatibility issue, since it doesn't seem like we fetched those, we are manually navigating to a report we can only see in OldDot.

@luacmartins but if the transaction exists in NewDot, then during the create transaction flow we should be creating the report in NewDot too shouldn't we?

[grgia]

@garrettmknight TBD, I think if this pertains to old reports only, then no. But if it's a problem with our core transaction creation logic then yes- though we should try to do specific internal testing of this flow with real card transactions and reports before we work on this bug

[luacmartins]

@luacmartins but if the transaction exists in NewDot, then during the create transaction flow we should be creating the report in NewDot too shouldn't we?

Yes, I read the OP wrong 😓 So the transactions do show up in NewDot but it seems like we have an issue opening the transaction thread. I couldn't reproduce the issue locally and the logs for reportID 2966681377842678 used in the video don't show any errors.

@kavimuru could you please retest this and provide a video?

[melvin-bot]

@garrettmknight, @Santhosh-Sellavel Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[kavimuru]

@kavimuru could you please retest this and provide a video?

@luacmartins Sure will do!

[kavimuru]

@luacmartins Retested and fixed now.

Recording.5660.mp4

[luacmartins]

Cool, I think we're good to close this then.