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IOS - Workspace - App is crashed when delete the Workspace offline #13198

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kbecciv opened this issue Nov 30, 2022 · 11 comments
Closed

IOS - Workspace - App is crashed when delete the Workspace offline #13198

kbecciv opened this issue Nov 30, 2022 · 11 comments
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Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2

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@kbecciv
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kbecciv commented Nov 30, 2022

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Action Performed:

Precondition: Create a WS in Android app and delete it ( do it online and offline)

  1. Launch the app in IOS with the same account
  2. Tap on your avatar > Workspaces > Select a workspace or click New workspace.
  3. Click the vertical ellipses menu > Delete workspace
  4. Tap on your avatar > Workspaces > Select a workspace or click New workspace.
  5. Go offline
  6. Click the vertical ellipses menu > Delete workspace
  7. If you can triage the crash, please try again steps 3-7

Expected Result:

App is not crashed when delete the Workspace offline

Actual Result:

App is crashed when delete the Workspace offline

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • iOS

Version Number: 1.2.34.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

RPReplay_Final1669821239.1.MP4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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@kbecciv kbecciv added Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Nov 30, 2022
@melvin-bot
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melvin-bot bot commented Nov 30, 2022

Triggered auto assignment to @Christinadobrzyn (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@stitesExpensify stitesExpensify self-assigned this Nov 30, 2022
@Christinadobrzyn
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I think this might be related to this online/offline issue #12775

@stitesExpensify could you give a buddy check?

@stitesExpensify
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Hmm it's definitely very similar, but I think it's different than that issue because this isn't showing a "replay", this is the app actually crashing

@stitesExpensify
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I am not able to reproduce this. Additionally, I'm seeing a different UI than in the video. In mine, when we delete a workspace offline, it gets crossed out in the list which I don't see in the OP. I think this was fixed by an API refactor.

RPReplay_Final1669996601.mp4

@stitesExpensify
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@kbecciv can you confirm this is still reproducible for you?

@melvin-bot melvin-bot bot added the Overdue label Dec 5, 2022
@stitesExpensify
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Still trying to repro this

@melvin-bot melvin-bot bot removed the Overdue label Dec 5, 2022
@Christinadobrzyn
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I can't reproduce this but I don't really understand the steps and also, I'm not sure what this is solving - would this happen in the 'real world' or does this relate to something else?

@stitesExpensify
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would this happen in the 'real world'

Yep! Every action should be able to be performed offline without any problems when coming back online to give a more fluid user experience. The problem isn't really as much that a user is fully offline, but what if their cell service is spotty and they try to delete a workspace, and then their app suddenly crashes? To the user it would seem like our app is just broken!

Sorry if that was over-explained, I just wanted to give an overview of why the "offline first" mentality applies here :)

@stitesExpensify
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That being said, i'm going to close this since neither of us can reproduce it

@kbecciv
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kbecciv commented Dec 7, 2022

@stitesExpensify Checking again with current build.

@kbecciv
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kbecciv commented Dec 7, 2022

Issue is not reproduced with build 1.2.36.2

RPReplay_Final1670447573.MP4

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