Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found #18

r621549 · 2020-03-27T00:31:12Z

ExtraTools are failing on latest version of matomo.

when trying to execute the command
./console plugin:activate ExtraTools
Error :
: Uncaught Error: Class 'Piwik\Plugin\Manager' not found in /var/www/html/analytics/core/bootstrap.php:46
Stack trace:
#0 /var/www/html/analytics/index.php(21): require_once()
#1 {main}

mikkeschiren · 2020-03-30T13:41:28Z

It looks like you are missing some files from Matomo?

r621549 · 2020-03-30T18:58:18Z

It looks like you are missing some files from Matomo?

@mikkeschiren Thanks for the reply
I took the latest version of matomo and try to install matomo using ExtraTools, manually from UI is it is working fine.

Followed this link https://plugins.matomo.org/ExtraTools

bash-5.0# wget https://builds.matomo.org/matomo.zip
--2020-03-27 20:07:29-- https://builds.matomo.org/matomo.zip
Resolving builds.matomo.org... 185.31.40.177, 2a00:b6e0:1:200:177::1
Connecting to builds.matomo.org|185.31.40.177|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 19375918 (18M) [application/zip]
Saving to: 'matomo.zip'

matomo.zip 100%[=========================================================================>] 18.48M 3.63MB/s in 7.8s

2020-03-27 20:07:38 (2.36 MB/s) - 'matomo.zip' saved [19375918/19375918]

bash-5.0# unzip -o matomo.zip

bash-5.0# ls
How to install Matomo.html matomo matomo.zip
bash-5.0# rm matomo.zip
bash-5.0# ls
How to install Matomo.html matomo
bash-5.0# unzip ../ExtraTools.zip matomo/plugins/
Archive: ../ExtraTools.zip
bash-5.0# cd matomo/
bash-5.0# composer require symfony/yaml:~2.6.0
./composer.json has been created
Loading composer repositories with package information
Updating dependencies (including require-dev)
Package operations: 1 install, 0 updates, 1 removal

Removing leafo/lessphp (dev-php74-compat)
Installing symfony/yaml (v2.6.13): Loading from cache
Package container-interop/container-interop is abandoned, you should avoid using it. Use psr/container instead.
Package piwik/cache is abandoned, you should avoid using it. Use matomo/cache instead.
Package piwik/decompress is abandoned, you should avoid using it. Use matomo/decompress instead.
Package piwik/ini is abandoned, you should avoid using it. Use matomo/ini instead.
Package piwik/network is abandoned, you should avoid using it. Use matomo/network instead.
Package piwik/piwik-php-tracker is abandoned, you should avoid using it. Use matomo/matomo-php-tracker instead.
Writing lock file
Generating autoload files
bash-5.0# composer require symfony/process:^3.4
./composer.json has been updated
Loading composer repositories with package information
Updating dependencies (including require-dev)
Package operations: 1 install, 0 updates, 0 removals
Installing symfony/process (v3.4.38): Loading from cache
Package container-interop/container-interop is abandoned, you should avoid using it. Use psr/container instead.
Package piwik/cache is abandoned, you should avoid using it. Use matomo/cache instead.
Package piwik/decompress is abandoned, you should avoid using it. Use matomo/decompress instead.
Package piwik/ini is abandoned, you should avoid using it. Use matomo/ini instead.
Package piwik/network is abandoned, you should avoid using it. Use matomo/network instead.
Package piwik/piwik-php-tracker is abandoned, you should avoid using it. Use matomo/matomo-php-tracker instead.
Writing lock file
Generating autoload files
bash-5.0# ./console plugin:activate ExtraTools
[27-Mar-2020 20:15:57 UTC] PHP Fatal error: Uncaught Error: Class 'Piwik\Plugin\Manager' not found in /var/www/html/install/install_matomo/matomo/core/bootstrap.php:46
Stack trace:
#0 /var/www/html/install/install_matomo/matomo/console(18): require_once()
#1 {main}
thrown in /var/www/html/install/install_matomo/matomo/core/bootstrap.php on line 46
Fatal error: Uncaught Error: Class 'Piwik\Plugin\Manager' not found in /var/www/html/install/install_matomo/matomo/core/bootstrap.php:46
Stack trace:
#0 /var/www/html/install/install_matomo/matomo/console(18): require_once()
#1 {main}
thrown in /var/www/html/install/install_matomo/matomo/core/bootstrap.php on line 46

mikkeschiren · 2020-03-30T19:56:51Z

Do you have opcache for cli activated? I guess something like that could happen if so. Piwik\Plugin\Manager use a core class, so if everything is ok otherwise it looks like some problem that could be in the php cli environment.

mikkeschiren · 2020-03-30T20:00:39Z

And follow up question - if you activate some other plugin that is not active, what do you get then?

r621549 · 2020-03-30T20:02:53Z

And follow up question - if you activate some other plugin that is not active, what do you get then?

I don't need any other plugins so do not have that step , but let me try one now.

mikkeschiren · 2020-03-30T20:14:37Z

The path looks a bit fishy:

/var/www/html/install/install_matomo/matomo

Is whole Matomo code base in that path?

r621549 · 2020-03-30T20:17:42Z

@mikkeschiren
wget https://builds.matomo.org/matomo.zip
unzip -o matomo.zip
unzip ../HashUserId.zip -d matomo/plugins
bash-5.0# ./console plugin:activate HashUserId

The configuration file {/var/www/html/install/matomo_try_3/matomo/config/config.ini.php} has not been found or could not be read.
» Please check that /var/www/html/install/matomo_try_3/matomo/config/config.ini.php is readable by the user 'root'.

INFO [2020-03-30 20:15:37] 486 Plugin HashUserId activated
Activated plugin HashUserId

I download the latest matomo version , then loaded plugin and active , it worked fine

r621549 · 2020-03-30T20:26:56Z

when tried to active ExtraTools without
composer require symfony/yaml:~2.6.0 (moves it from dev)
composer require symfony/process:^3.4
it activated successfully but failed at install

bash-5.0# ./console matomo:install --db-username=dbuser --db-pass=password --db-host=benefitpro-matomo-mysql --db-name="matomo" --db-prefix="piwik_"
Are you really sure you would like to install Matomo - if you have an installation already, it will be wiped? yes
ERROR [2020-03-30 20:23:35] 492 Uncaught exception: Error: Class 'Symfony\Component\Process\Process' not found in /var/www/html/install/matomo_try_3/matomo/plugins/ExtraTools/Lib/Drop.php:32
Stack trace:
#0 /var/www/html/install/matomo_try_3/matomo/plugins/ExtraTools/Commands/InstallMatomo.php(223): Piwik\Plugins\ExtraTools\Lib\Drop->execute()
#1 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Command/Command.php(257): Piwik\Plugins\ExtraTools\Commands\InstallMatomo->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#2 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(874): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#3 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(195): Symfony\Component\Console\Application->doRunCommand(Object(Piwik\Plugins\ExtraTools\Commands\InstallMatomo), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#4 [internal function]: Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#5 /var/www/html/install/matomo_try_3/matomo/core/Console.php(140): call_user_func(Array, Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#6 /var/www/html/install/matomo_try_3/matomo/core/Access.php(644): Piwik\Console->Piwik{closure}()
#7 /var/www/html/install/matomo_try_3/matomo/core/Console.php(141): Piwik\Access::doAsSuperUser(Object(Closure))
#8 /var/www/html/install/matomo_try_3/matomo/core/Console.php(93): Piwik\Console->doRunImpl(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#9 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(126): Piwik\Console->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /var/www/html/install/matomo_try_3/matomo/console(32): Symfony\Component\Console\Application->run()
#11 {main}
Uncaught exception: Class 'Symfony\Component\Process\Process' not found
in /var/www/html/install/matomo_try_3/matomo/plugins/ExtraTools/Lib/Drop.php line 32
#0 /var/www/html/install/matomo_try_3/matomo/plugins/ExtraTools/Commands/InstallMatomo.php(223): Piwik\Plugins\ExtraTools\Lib\Drop->execute()
#1 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Command/Command.php(257): Piwik\Plugins\ExtraTools\Commands\InstallMatomo->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#2 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(874): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#3 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(195): Symfony\Component\Console\Application->doRunCommand(Object(Piwik\Plugins\ExtraTools\Commands\InstallMatomo), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#4 [internal function]: Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#5 /var/www/html/install/matomo_try_3/matomo/core/Console.php(140): call_user_func(Array, Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#6 /var/www/html/install/matomo_try_3/matomo/core/Access.php(644): Piwik\Console->Piwik{closure}()
#7 /var/www/html/install/matomo_try_3/matomo/core/Console.php(141): Piwik\Access::doAsSuperUser(Object(Closure))
#8 /var/www/html/install/matomo_try_3/matomo/core/Console.php(93): Piwik\Console->doRunImpl(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#9 /var/www/html/install/matomo_try_3/matomo/vendor/symfony/console/Symfony/Component/Console/Application.php(126): Piwik\Console->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#10 /var/www/html/install/matomo_try_3/matomo/console(32): Symfony\Component\Console\Application->run()
#11 {main}

mikkeschiren · 2020-03-30T21:07:05Z

Aha, you using matomo from https://builds.matomo.org/matomo.zip.

Try something like this:

wget https://builds.matomo.org/matomo.zip
unzip matomo.zip
cd matomo
wget https://raw.githubusercontent.com/matomo-org/matomo/3.x-dev/composer.lock
wget https://raw.githubusercontent.com/matomo-org/matomo/3.x-dev/composer.json
composer install --no-dev
composer require symfony/yaml:~2.6.0
composer require symfony/process:^3.4

Dowload ExtraTools to plugins directory
And then activate ExtraTools.

r621549 · 2020-03-31T02:06:33Z

Thank you so much for all help, it got resolved

r621549 mentioned this issue Mar 30, 2020

Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found matomo-org/matomo#15738

Closed

r621549 closed this as completed Mar 31, 2020

mikkeschiren mentioned this issue Nov 21, 2020

Incompatibility With 3.13.4 Zip Distribution #19

Closed

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Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found #18

Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found #18

r621549 commented Mar 27, 2020 •

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mikkeschiren commented Mar 30, 2020 •

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r621549 commented Mar 30, 2020 •

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mikkeschiren commented Mar 30, 2020

r621549 commented Mar 30, 2020

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r621549 commented Mar 30, 2020

mikkeschiren commented Mar 30, 2020

r621549 commented Mar 31, 2020

Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found #18

Activate ExtraTools failing on latest version of matomo 3.13.4 with Error: Class 'Piwik\Plugin\Manager' not found #18

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r621549 commented Mar 27, 2020 • edited Loading

mikkeschiren commented Mar 30, 2020 • edited Loading

r621549 commented Mar 30, 2020 • edited Loading

Followed this link https://plugins.matomo.org/ExtraTools

mikkeschiren commented Mar 30, 2020 • edited Loading

mikkeschiren commented Mar 30, 2020

r621549 commented Mar 30, 2020

mikkeschiren commented Mar 30, 2020

r621549 commented Mar 30, 2020

r621549 commented Mar 30, 2020

mikkeschiren commented Mar 30, 2020

r621549 commented Mar 31, 2020

r621549 commented Mar 27, 2020 •

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mikkeschiren commented Mar 30, 2020 •

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r621549 commented Mar 30, 2020 •

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mikkeschiren commented Mar 30, 2020 •

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