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No verification email or token/key received from deepgenx com #29

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RoGeorge opened this issue Jun 29, 2022 · 3 comments
Open

No verification email or token/key received from deepgenx com #29

RoGeorge opened this issue Jun 29, 2022 · 3 comments

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@RoGeorge
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RoGeorge commented Jun 29, 2022

I've typed my email address at https://www.deepgenx.com/signin and after pressing the 'Get API key!' button, an OK message pops up from www.deepgenx.com with the text 'Verification email sent to: [email protected]' (my email address at 'hotmail' is spelled properly in the real pup-up message). I've tried two different email addresses so far.

However, no email is received, either in the inbox or in the spam email folders.

  • How can I get a key/token for the installed 'DeepGenX.codegenx-0.1.8.vsix', please?

(As a side note, the DeepGenX doesn't show in my VScodium online search by the extension's name, but can be manually downloaded from https://marketplace.visualstudio.com/items?itemName=DeepGenX.codegenx and installed offline)

@RoGeorge
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RoGeorge commented Jul 2, 2022

Tried again to get an API key today from https://www.deepgenx.com/signin?, still doesn't work, no email received.

Any news about when, or if, the registration will work again, please?

@Matthias1590
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Thanks for reporting this issue! We're encountering some issues sending out emails, we're working on it and we'll let you know when it's fixed, our apologies for the inconvenience

@mbyanfei
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mbyanfei commented Nov 4, 2022

I just tried, not getting any email with API key

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