Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

CODE fails to open .doc files in version 24.04.10.2.1 (docker image collabora/code:24.04.10.2.1) #10797

Closed
ChapterSevenSeeds opened this issue Dec 23, 2024 · 2 comments
Labels
24.04 bug Something isn't working

Comments

@ChapterSevenSeeds
Copy link

Describe the Bug

When opening .doc files, CODE pops up an error saying "Failed to load the document. Please ensure the file type is supported and not corrupted, and try again." Please see this for more information.

Steps to Reproduce

  1. Run a new instance of CODE via Docker.
  2. In a previously running instance of NextCloud, point the NextCloud Office app to the endpoint exposed by this new container of CODE.
  3. Attempt to open any .doc file.

Expected Behavior

The .doc file should open without any issues.

Actual Behavior

An error is shown, and the file fails to open.

Screenshots

image

Desktop

(Please complete the following information)

  • Collabora version: 24.04.10.2.1
  • OS and version: Windows 11 24H2 Education Edition
  • Browser and version: Latest Chrome

Additional Context

On the NextCloud forum, the man helping me said that this issue does not occur in version 24.04.9.1.1.

@timur-g
Copy link
Contributor

timur-g commented Dec 25, 2024

May be fixed in 24.04.11, please try when possible.

@dj1ade
Copy link

dj1ade commented Jan 6, 2025

Good day,

just tried it with version 24.04.11 and problem seems still present. Same situation as @ChapterSevenSeeds but with up-to date NC installation

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
24.04 bug Something isn't working
Projects
Status: Done
Development

No branches or pull requests

3 participants