Deezer short interruptions

[frojasaracena]

Description:

Hi,
I'm having an issue while using Deezer service. After some minutes, the streaming experiences short interruptions, as if the internet connection was dropping for a few seconds or something like that. If I start Deezer on an internet browser, it works fine; no interruptions at all. I've experienced this many times, each one after a random amount of minutes since the streaming has started.

Thanks,
Felipe

Steps To Reproduce:

1. Start Deezer
2. Play music continuosly
3. Wait

Additional Informations:

• Operating System: Fedora 25/27
• Affected streaming services (if any): Deezer

[ColinDuquesnoy]

I don't know what's happening, I've tested MellowPlayer on fedora 27 during last weekend without any issues.

This sounds like a graphic driver issue (see #128).

Are you using the app image or the official version available from fedora 27 repositories?

[frojasaracena]

I'm using the appimage. I didn't know that there is a version available from f27 repos. I'll try that.
Thanks!

[ColinDuquesnoy]

Here is the install instruction (including setup of proprietary codecs and DRM stuff if needed): http://mellowplayer.readthedocs.io/en/latest/users/install.html#fedora

[frojasaracena]

The official version from f27 repo is working great!

[ColinDuquesnoy]

Great. I'll close this issue as a duplicate of #128.

[frojasaracena]

It is happening again.

Installed from fedora27 repo.

[frojasaracena]

Today I noticed that the same is happening in Chrome.

In Firefox is working OK but eating my CPU.

flash plugin?

[ColinDuquesnoy]

Interesting. Yes this might be a flash issue but it could also be an hardware/driver issue or a cache/configuration issue.

Can you try the following and report back?

• clear cookies and see if the issue is still here
• create a new fresh user and see if the issue still here
• if you have an NVIDIA graphics card running with the proprietary drivers, try to run sudo nvidia-xconfig

[frojasaracena]

• Cache and cookies cleared. It seemed to work, but started to fail after ~1 hour.
• Already tried. It didn't work.
• I have Intel/NVIDIA but nvidia is not being used; nouveau driver, so there is no nvidia-xconfig.

[ColinDuquesnoy]

Do you experience same memory issues as in #162 ( a qtwebengine process that use more than 1 GB of memory)? Both of you seems to have similar issues on similar hardware (hybrid GPU systems)...

[frojasaracena]

There is a qtwebengine process using 380MB. I paused the player when I noticed that it started to fail.

[ColinDuquesnoy]

I've just learned that Deezer does not need flash anymore if you activate the HTML5 player. I'd suggest you uninstall flash, install proprietary HTML5 codecs and see if that fixes your issue.

[frojasaracena]

I realized that with html5 the streaming experience interruptions. With flash works OK but with high cpu usage.

Today, I've been running deezer in chrome incognito mode and everything is working fine (html5; flash uninstalled); no interruptions at all.

EDIT:
Experiencing interruptions in incognito mode (html5).

[frojasaracena]

After some major fedora updates, I can say that there are no more interruptions.
I can confirm that after some hours of streaming, the memory usage is high. I have to close the app and open it again to clean the memory.

[ColinDuquesnoy]

@frojasaracena You're not the only one experiencing high memory usage, see #169

[ColinDuquesnoy]

I have to close the app and open it again to clean the memory.

Does it help if you close the web page from the services overview grid? (Click on the red button)

[frojasaracena]

Qtwebengine process freed up some memory.

Before:

After:

[ColinDuquesnoy]

From what I tested, I can say that the issue is with the Deezer HTML5 Player only. There is no problem if you use Deezer Flash Player or if you use other services that use HTML5 codecs (e.g. Mixcloud). I could reproduce the same issue on Windows 7 using google chrome so I reported the issue to Deezer.

The workaround is to activate flash player in Deezer. It is not enough to install pepper flash on your system, you also have to explicitly disable Deezer HTML5 Player: