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Update ETOR NBS PagerDuty Licenses #17141

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chris-kuryak opened this issue Jan 23, 2025 · 0 comments
Open
1 task

Update ETOR NBS PagerDuty Licenses #17141

chris-kuryak opened this issue Jan 23, 2025 · 0 comments
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engineering Work to be completed by an engineer platform Platform Team ready-for-refinement Ticket is a point where we can productively discuss it

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@chris-kuryak
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chris-kuryak commented Jan 23, 2025

User Story

As a ReportStream team member,
I want to ensure ETOR NBS PagerDuty licenses are removed ,
until we have clarity on next steps of our integration with ETOR NBS.

Description/Use Case

There are several users in PagerDuty that are no longer on ReportStream, and we have a limited amount of licenses. In order to onboard more members to PagerDuty, we will need to remove the off-boarded team members.

Dev Notes

It appears that no one on the project has access to remove people from PagerDuty. It looks like you need to be an "Advanced User". We probably need to contact Pager Duty support to get this resolved, but with USDS as the account owner, I'm not sure how that will go.

Acceptance Criteria

  • ETOR NBS team members and other off-boarded team members no longer have PagerDuty licenses on ReportStream PagerDuty instance
@chris-kuryak chris-kuryak added engineering Work to be completed by an engineer platform Platform Team labels Jan 23, 2025
@chris-kuryak chris-kuryak changed the title Copy of Disable ETOR NBS endpoints Update ETOR NBS PagerDuty Licenses Jan 23, 2025
@arnejduranovic arnejduranovic self-assigned this Jan 24, 2025
@arnejduranovic arnejduranovic added the ready-for-refinement Ticket is a point where we can productively discuss it label Jan 24, 2025
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