Spinning wheel when logging in

[kadennapper]

I have followed the instructions to get my own client id and client secret.
When I put it into the app, the app gets me to login to Spotify and confirm my developer app name.
The green wheel which replaces the login button just spins forever.
I have tried removing the app and re-installing, no difference.
I am on a Samsung Fold 5 running android 14 / oneui 6.1.1

Are there any logs I can gather to help with this?

[C0ntrolDev]

1. Does the error pop up on the settings page, if so, can you click on it and copy it?
2. You can try “Clear data” in the settings app. That can probably help. (But it will also delete all the information about the downloaded tracks)
3. I have already encountered this error myself before, I will try to fix it

[kadennapper]

Sorry no errors come up on the settings page.
I just tried the clear data and setting up the app again and that didn't make any difference.
I also dug out an old moto e7 running android 11 (i think) and the same thing happens on that device.

[C0ntrolDev]

1. I will add an option to log out of your account if something goes wrong. But that won't solve the problem of not being able to log into your account.
2. Also a couple questions
   • When you cleared the data, were you able to try to log in again or did the endless loading remain?
   • Did you use the same account when trying to log in that you used to create the Spotify Service App?
   • Also check the Redirect URI in the Spotify Service App. It must match what is in the documentation. If you can, send it here.

[C0ntrolDev]

I think for some reason the app is not handling this error and displaying it. So, can I send a version of the app with the logs menu so you can see what kind of error you're getting?

[C0ntrolDev]

Hi, I updated the app to version 1.1.3. The main problem “Spinning wheel when logging in” should have disappeared and now you should probably be shown the error. Let me know if anything has changed!