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Unable to download backup data files from SERNEC and Bryophyte Portal #1306

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themerekat opened this issue May 15, 2024 · 3 comments
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Discussed in BioKIC/symbiota-docs#521

Originally posted by mgoliver22 May 14, 2024
I've been trying to download backup data files from SERNEC and the Bryophyte Portal over the past few business days without any luck. A new window will pop up, like normal, and I select to Perform Backup. After a minute though this window will just turn white and even if I leave it up for a long time a backup file never downloads. I am able to successfully download a backup data file from the Lichen Portal.

Screenshot 2024-05-14 162453
Screenshot 2024-05-14 162513

@themerekat themerekat added the bug label May 15, 2024
@themerekat themerekat transferred this issue from BioKIC/symbiota-docs May 15, 2024
@egbot egbot self-assigned this May 15, 2024
This was referenced May 15, 2024
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egbot commented May 15, 2024

Issue resolved within Symbiota v3.0.29: 92afc8d

@egbot egbot closed this as completed May 15, 2024
@github-project-automation github-project-automation bot moved this from Organize to Done in Symbiota issue triage May 15, 2024
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Thanks, @egbot !

@egbot egbot reopened this May 17, 2024
@github-project-automation github-project-automation bot moved this from Done to In Progress in Symbiota issue triage May 17, 2024
@egbot egbot mentioned this issue May 17, 2024
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egbot commented May 17, 2024

Issue resolved (again, and hopefully the final time) within Symbiota v3.0.30

@egbot egbot closed this as completed May 17, 2024
@github-project-automation github-project-automation bot moved this from In Progress to Done in Symbiota issue triage May 17, 2024
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