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Reduce support cases: Memory issues #158

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ejizba opened this issue Oct 4, 2023 · 0 comments
Open

Reduce support cases: Memory issues #158

ejizba opened this issue Oct 4, 2023 · 0 comments
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IPD Incidents per day, a metric we track to reduce support cases

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@ejizba
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ejizba commented Oct 4, 2023

There can be a lot of causes and solutions here. The most common solutions I saw were:

  • Switch from a 32 bit app in Azure to 64 bit
  • Use the max-old-space-size node process argument
    • NOTE on this one: The default heap size in node.js is variable and complicated to determine (some discussion here). It's not always clear if hard-coding this value would help - plus it means we have to restart the node.js process which can lead to slightly worse cold start
  • Scale up the app
  • Some docs on premium plan here

There were also several that mentioned large file/request sizes that could be helped by our stream support for http or azure resources

Support cases from June 2023 - Sept 2023

Internal-only links:

64 bit:

max-old-space-size:

@ejizba ejizba added the IPD Incidents per day, a metric we track to reduce support cases label Oct 4, 2023
@ejizba ejizba added this to the Backlog Candidates milestone Oct 10, 2023
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