Installation failure

[djm158]

az extension add --source https://github.com/Azure/azure-batch-cli-extensions/releases/download/azure-batch-cli-extensions-2.1.0/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl -y --debug

DEBUG: Command arguments: ['extension', 'add', '--source', 'https://github.com/Azure/azure-batch-cli-extensions/releases/download/azure-batch-cli-extensions-2.1.0/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl', '--debug', '-y']
DEBUG: Event: Cli.PreExecute []
DEBUG: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x7fa5f68e5b70>, <function OutputProducer.on_global_arguments at 0x7fa5f640a840>, <function CLIQuery.on_global_arguments at 0x7fa5f5fa6378>]
DEBUG: Event: CommandInvoker.OnPreCommandTableCreate [<function CLILogging.remove_logger_flags at 0x7fa5f68e5bf8>]
DEBUG: Installed command modules ['acr', 'acs', 'advisor', 'appservice', 'backup', 'batch', 'batchai', 'billing', 'cdn', 'cloud', 'cognitiveservices', 'configure', 'consumption', 'container', 'cosmosdb', 'dla', 'dls', 'eventgrid', 'eventhubs', 'extension', 'feedback', 'find', 'interactive', 'iot', 'keyvault', 'lab', 'monitor', 'network', 'profile', 'rdbms', 'redis', 'reservations', 'resource', 'role', 'servicebus', 'servicefabric', 'sql', 'storage', 'vm']
DEBUG: Loaded module 'acr' in 0.002 seconds.
DEBUG: Loaded module 'acs' in 0.002 seconds.
DEBUG: Loaded module 'advisor' in 0.001 seconds.
DEBUG: Loaded module 'appservice' in 0.003 seconds.
DEBUG: Loaded module 'backup' in 0.003 seconds.
DEBUG: Event: CommandLoader.OnLoadCommandTable []
DEBUG: Loaded module 'batch' in 0.006 seconds.
DEBUG: Loaded module 'batchai' in 0.002 seconds.
DEBUG: Loaded module 'billing' in 0.001 seconds.
DEBUG: Event: CommandLoader.OnLoadCommandTable []
DEBUG: Loaded module 'cdn' in 0.002 seconds.
DEBUG: Loaded module 'cloud' in 0.001 seconds.
DEBUG: Loaded module 'cognitiveservices' in 0.001 seconds.
DEBUG: Loaded module 'configure' in 0.001 seconds.
DEBUG: Loaded module 'consumption' in 0.001 seconds.
DEBUG: Loaded module 'container' in 0.001 seconds.
DEBUG: Loaded module 'cosmosdb' in 0.003 seconds.
DEBUG: Loaded module 'dla' in 0.003 seconds.
DEBUG: Loaded module 'dls' in 0.002 seconds.
DEBUG: Loaded module 'eventgrid' in 0.001 seconds.
DEBUG: Loaded module 'eventhubs' in 0.002 seconds.
DEBUG: Loaded module 'extension' in 0.001 seconds.
DEBUG: Loaded module 'feedback' in 0.001 seconds.
DEBUG: Loaded module 'find' in 0.001 seconds.
DEBUG: Loaded module 'interactive' in 0.000 seconds.
DEBUG: Loaded module 'iot' in 0.003 seconds.
DEBUG: Loaded module 'keyvault' in 0.003 seconds.
DEBUG: Loaded module 'lab' in 0.002 seconds.
DEBUG: Loaded module 'monitor' in 0.003 seconds.
DEBUG: Loaded module 'network' in 0.014 seconds.
DEBUG: Loaded module 'profile' in 0.002 seconds.
DEBUG: Loaded module 'rdbms' in 0.003 seconds.
DEBUG: Loaded module 'redis' in 0.001 seconds.
DEBUG: Loaded module 'reservations' in 0.001 seconds.
DEBUG: Loaded module 'resource' in 0.003 seconds.
DEBUG: Loaded module 'role' in 0.002 seconds.
DEBUG: Loaded module 'servicebus' in 0.003 seconds.
DEBUG: Loaded module 'servicefabric' in 0.001 seconds.
DEBUG: Loaded module 'sql' in 0.003 seconds.
DEBUG: Event: CommandLoader.OnLoadCommandTable []
DEBUG: Loaded module 'storage' in 0.025 seconds.
DEBUG: Loaded module 'vm' in 0.009 seconds.
DEBUG: Loaded all modules in 0.119 seconds. (note: there's always an overhead with the first module loaded)
DEBUG: Extensions directory: '/home/ceitestuser/.azure/cliextensions'
DEBUG: Event: CommandInvoker.OnPreCommandTableTruncate []
DEBUG: Event: CommandInvoker.OnPostCommandTableCreate [<function add_id_parameters at 0x7fa5f3d4f0d0>]
DEBUG: Event: CommandInvoker.OnCommandTableLoaded []
DEBUG: Event: CommandInvoker.OnPreParseArgs [<function _documentdb_deprecate at 0x7fa5f3b88488>]
DEBUG: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x7fa5f640a8c8>, <function CLIQuery.handle_query_parameter at 0x7fa5f5fa6400>, <function handler at 0x7fa5f3aba9d8>]
DEBUG: Extension source is url? True
DEBUG: Extensions directory: '/home/ceitestuser/.azure/cliextensions'
DEBUG: Downloading https://github.com/Azure/azure-batch-cli-extensions/releases/download/azure-batch-cli-extensions-2.1.0/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl to /tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl
DEBUG: urllib3.connectionpool : Starting new HTTPS connection (1): github.com
DEBUG: urllib3.connectionpool : https://github.com:443 "GET /Azure/azure-batch-cli-extensions/releases/download/azure-batch-cli-extensions-2.1.0/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl HTTP/1.1" 302 None
DEBUG: urllib3.connectionpool : Starting new HTTPS connection (1): github-production-release-asset-2e65be.s3.amazonaws.com
DEBUG: urllib3.connectionpool : https://github-production-release-asset-2e65be.s3.amazonaws.com:443 "GET /83587333/4fd5e3aa-f61c-11e7-88b7-b32a3d567e7a?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A%2F20180406%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20180406T200406Z&X-Amz-Expires=300&X-Amz-Signature=61a57429c6679b4b10a328659385c7c9695c92cb352f48d758c83d1ce1484c6e&X-Amz-SignedHeaders=host&actor_id=0&response-content-disposition=attachment%3B%20filename%3Dazure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl&response-content-type=application%2Foctet-stream HTTP/1.1" 200 12300
DEBUG: Downloaded to /tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl
DEBUG: Validating the extension /tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl
DEBUG: Extension compatibility result: is_compatible=True cli_core_version=2.0.30 min_required=2.0.24 max_required=2.1.0
DEBUG: Validation successful on /tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl
DEBUG: Linux distro check: Reading from: /etc/apt/sources.list.d/azure-cli.list
DEBUG: Linux distro check: Found in list file: xenial
DEBUG: Linux distro check: Reported by API: xenial
DEBUG: Executing pip with args: ['install', '--target', '/home/ceitestuser/.azure/cliextensions/azure-batch-cli-extensions', '/tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl']
DEBUG: Running: ['/opt/az/bin/python3', '-m', 'pip', 'install', '--target', '/home/ceitestuser/.azure/cliextensions/azure-batch-cli-extensions', '/tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl', '-vv', '--disable-pip-version-check', '--no-cache-dir']
DEBUG: Traceback (most recent call last):
File "/opt/az/lib/python3.6/runpy.py", line 183, in _run_module_as_main
mod_name, mod_spec, code = _get_module_details(mod_name, _Error)
File "/opt/az/lib/python3.6/runpy.py", line 142, in _get_module_details
return _get_module_details(pkg_main_name, error)
File "/opt/az/lib/python3.6/runpy.py", line 109, in _get_module_details
import(pkg_name)
File "/opt/az/lib/python3.6/site-packages/pip/init.py", line 28, in
from pip.vcs import git, mercurial, subversion, bazaar # noqa
File "/opt/az/lib/python3.6/site-packages/pip/vcs/mercurial.py", line 9, in
from pip.download import path_to_url
File "/opt/az/lib/python3.6/site-packages/pip/download.py", line 36, in
from pip.utils.glibc import libc_ver
File "/opt/az/lib/python3.6/site-packages/pip/utils/glibc.py", line 4, in
import ctypes
File "/opt/az/lib/python3.6/ctypes/init.py", line 7, in
from _ctypes import Union, Structure, Array
ImportError: libffi.so.5: cannot open shared object file: No such file or directory

DEBUG: Command '['/opt/az/bin/python3', '-m', 'pip', 'install', '--target', '/home/ceitestuser/.azure/cliextensions/azure-batch-cli-extensions', '/tmp/tmp_t4vvl26/azure_batch_cli_extensions-2.1.0-py2.py3-none-any.whl', '-vv', '--disable-pip-version-check', '--no-cache-dir']' returned non-zero exit status 1.
DEBUG: Pip failed so deleting anything we might have installed at /home/ceitestuser/.azure/cliextensions/azure-batch-cli-extensions
ERROR: An error occurred. Pip failed with status code 1. Use --debug for more information.

Ran on a linux data science vm on Azure.

Am I missing some development headers or something?

[bgklein]

@djm158 Thank you for the feedback! It looks like a similar issue occurred for other extensions as well. A proposed solution can be found at MicrosoftDocs/azure-docs#6606 . Please let me know if this helps with your issue.

Edit: Spelling

[darylmsft]

Closing this. The cited issue seems to the RCA. Let us know if you are still having problems.