Error when returning to the migration DIY flow #96510
Labels
Customer Report
Issues or PRs that were reported via Happiness. Previously known as "Happiness Request".
[Experiment] AI labels added
[Feature Group] Site Migration
[Feature] Notifications
Site notifications.
[Feature] Site Migration
Features related to site migrations to WPcom
Groundskeeping
Issues handled through Dotcom Groundskeeping rotations
Needs triage
Ticket needs to be triaged
[Pri] High
Address as soon as possible after BLOCKER issues
[Status] Auto-allocated
[Status] Escalated to Product Ambassadors
[Status] Priority Review Triggered
Quality squad has been notified of this issue in #dotcom-triage-alerts
[Type] Bug
When a feature is broken and / or not performing as intended
Quick summary
This error was originally reported in p7DVsv-lGw-p2#comment-51714 by @cuemarie.
When we choose the DIY flow and continue later, sometimes it gives an error "Getting the migration key". I didn't find the exact reason, but I recorded a video with the error coming from the API.
Screen.Recording.2024-11-18.at.15.49.29.mov
Steps to reproduce
1.1. Navigate to
/start
.1.2. Choose "Import existing content or website" in the goals step.
1.3. Navigate through the flow, selecting to migrate from a WordPress site, and the "I'll do it myself" option.
/sites
.What you expected to happen
Return the key properly.
What actually happened
An error happened while fetching it from the API.
Impact
Some (< 50%)
Available workarounds?
No and the platform is unusable
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
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