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Subscription confirmation email: when viewed in text mode, the confirmation link doesn't work #86573

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JuanLucha opened this issue Jan 18, 2024 · 4 comments
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@JuanLucha
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JuanLucha commented Jan 18, 2024

The confirmation link in the confirmation email is broken if the email is viewed in text-only mode.
More context here: p1705569044738109-slack-C02TCEHP3HA

@JuanLucha JuanLucha self-assigned this Jan 18, 2024
@TimBroddin
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I just inspected a confirmation email; we only seem to be sending the HTML part.

@JuanLucha
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I just inspected a confirmation email; we only seem to be sending the HTML part.

Indeed, I think it's more like the client truncating the links or something like that. Look, using Thunderbird I can select the plain text version:
Screenshot 2024-01-19 at 10 57 18

At least in Thunderbird the links are perfectly valid. I'm asking the customer to send a screenshot of their email, and a copy/pasted link.

Set as blocked meanwhile we get an answer.

@jidanni
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jidanni commented Jan 21, 2024

It turns out the problem is roundcube/roundcubemail#9312

In fact, due to miles long URLs, I don't recommend you folks make a real text/plain portion. OK, you can close the bug. Thanks.

@JuanLucha
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Thanks @jidanni ! I'll close the bug now 👍

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