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WP 6.4 + Gutenberg are causing critical errors when editing posts on Atomic sites #83986
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@liviopv and @Automattic/reactor for visibiltiy |
Support References This comment is automatically generated. Please do not edit it.
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7276097-zd-a8c |
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7276200-zen |
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7276361-zd-a8c |
7276689-zen |
7276747-zen ℹ️ Downgrading PHP to 7.4 seems to be fixing this somehow, for what it matters 🤔 |
7276935-zd-a8c |
Switching Priority to Blocker due to support impact. There's likely another component in the steps to reproduce that we're not seeing yet. I wasn't able to replicate it on https://atlivio.wpcomstaging.com/ with GB 16.9. What I tried:
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cc @Automattic/team-calypso-components |
7276989-zd-a8c Another one. Also noting that navigation to Feedback and Jetpack dashboard are also affected. Deactivated Gutenberg for now. |
@rosepajaroja about this one: 7276965-zen -- I wonder if I missed anything. I don't see the user has AT site and the issue is on coupon code. |
Sharing this on GH in case important: I wonder if this is theme-specific considering how the issue seems intermittent. After looking at the tickets, these are the themes that the reports have:
For Hello Elementor, I can access the editor, so there might be something else. Other than Hello Elementor and Partdo Child (I didn’t install/activate Partdo Child on my site since it seems like a paid premium third-party theme from ThemeForest/third-party marketplace,) I can replicate the issue. |
7277140-zen Deactivated the Gutenberg plugin to fix the issue |
7277204-zen-a8c |
Thanks, @retnonindya! Updated it with the correct ticket ID. |
7302373-zd-a8c |
7275248-zd-a8c using they reported the issue on Wednesday, and as far as I can tell it's actually cleared up on their site since then, we just hadn't gotten around to responding yet. |
7302626-zd-a8c |
Reported in 7298210-zen with a follow-up in 7298251-zen Deactivated Gutenberg to mitigate the issue. |
@pauljacobson @villanovachile could you share the theme name for customers sites as well? Thanks! |
Hi there Yes, for 7302626-zd-a8c the theme was |
New wpcomsh release v3.13.60 is coming which should fix these temporarily:
See https://github.com/Automattic/wpcomsh/pull/1566. |
7304193-zen |
We released another upstream fix. Hence, when Gutenberg 17.0.2 is available, the issue should be resolved and we will revert the workaround (https://github.com/Automattic/wpcomsh/pull/1563, https://github.com/Automattic/wpcomsh/pull/1564, https://github.com/Automattic/wpcomsh/pull/1566) soon. See p58i-d4z-p2 for more details. |
7306675-zen |
7307909-zen |
Hi there, Gutenberg 17.0.2 is available on the atomic sites. If users still encounter this issue, we can try to upgrade their Gutenberg to the latest version to resolve this issue 🙂 |
The user, under ticket 7318641-zen, is using Gutenberg 17.0.2. Clearing the site cache did not resolve the issue, so it was necessary to keep the plugin deactivated. |
@mdtanjid0 It looks weird as I cannot see the fatal errors mentioned in this issue from that site. Maybe this is another issue 🤔 |
user reports still seeing issue after upgrade to 17.0.2. Clear site cache, deactivate/reactivate didn't help. 7318070-zen |
7322181-zd-a8c Similar as above: Gutenberg v17.0.2 still having the issue. |
These two seem to be another issue related to the CSS Syntax, WordPress/gutenberg#56082, as the errors are
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Similar issue here. Deactivating Gutenberg plugin fixed the issue. |
This is also the CSS Syntax issue. Could we create another issue to collect the CSS Syntax issue? Thanks! |
Many of us are seeing a CssSyntaxError with Missed semicolon that is different from this previous issue, so I created a new bug report: #84364 |
Thank you 💯 |
@arthur791004 It's possible, and I apologize for not verifying the exact fatal error on the site earlier. I did notice that editing the post wasn't possible without deactivating Gutenberg. Would you like me to take a closer look and check the specific error? |
@arthur791004 The CSS errors are going to be fixed with this PR: WordPress/gutenberg#56093 |
@arthur791004, the PR WordPress/gutenberg#56093 is merged. Please, whenever it gets to Atomic, verify that it fixes the problem. |
Closing this issue as the critical errors mentioned at the beginning are fixed in Gutenberg 17.0.2. Another issue related to CssSyntaxError will be resolved in Gutenberg 17.2 (or possibly in 17.1.1), and we can track the errors via #84364 |
Quick summary
WP 6.4 + Gutenberg are causing critical errors on Atomic sites.
CLI errors:
Steps to reproduce
What you expected to happen
No critical error.
What actually happened
A critical error appeared
Impact
Some (< 50%)
Available workarounds?
Yes, easy to implement
Platform (Simple and/or Atomic)
No response
Logs or notes
Deactivate Gutenberg 16.9 and Classic Editor via CLI.
Related interactions:
7275665-zd-a8c
7275723-zd-a8c
7275932-zd-a8c
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