Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Stats: static front page stats are labeled with the page title instead of "Home page" #210

Closed
designsimply opened this issue Nov 19, 2015 · 16 comments
Labels
[Closed] Stale [Feature] Stats Everything related to our analytics product at /stats/ [Pri] Low [Type] Bug User Report This issue was created following a WordPress customer report

Comments

@designsimply
Copy link
Contributor

Steps to reproduce:

  1. Set a static front page and a posts page
  2. Log out and load each page a few times to register some views for them
    (fewer for one of them so you can tell them apart easily when you check stats for them next)
  3. Log in and go to https://wordpress.com/stats/day for the site
  4. Look in the "Posts & Pages" box and check to see how the stats are labeled

Result: stats for the static front page are filed under that page's title even though it is the home page and stats for the posts page are labeled "Home page / Archives" even though it is not currently the home page.

screen shot 2015-08-27 at 6 12 27 pm

Also reported at https://en.forums.wordpress.com/topic/why-does-home-pagearchives-show-up-in-my-stats?replies=11

We should adjust the label for "Home Page / Archive" to just read "Archive" in these cases.
Preferably, views on my home page would be counted toward "Home Page" (rather than the static page title). It's easy to forget that page's title and wonder what that page is (especially if it hasn't been given an obvious title like "Home").

If a site has a Posts page set, views on the posts page could be called "Posts Page / Archive" or "Blog Page / Archive" and link to that posts page. If there isn't a Posts page for the site, it could be "Archive" and not link anywhere.

/hat tip samjhamdy and rachelmcr for the original report and testing

@stale
Copy link

stale bot commented Jan 12, 2018

This issue has been marked as stale because it hasn't been updated in a while. It will be closed in a week. If you would like it to remain open, can you please comment below and see what you can do to get things moving with this issue? Thanks! 🙏

@jessestu
Copy link

jessestu commented Feb 27, 2019

I don't know best practices for stale tickets, but this issue came up again for a user so I'm re-opening.

p9F6qB-2AQ-p2

EDIT: to be specific, this user is bothered that the WordPress.com site address shows up as Archive and their home page is a second entry, as is described in the second half of this ticket.

@jessestu jessestu reopened this Feb 27, 2019
@donalirl
Copy link

donalirl commented Jun 6, 2019

Another case of confusion over "Home page/Archives" in #13205706-hc

@Gilmoursa
Copy link

And another case of confusion over "Home page/Archives" in #14089771-hc

@tanjoymor
Copy link

And another case of confusion over "Home page/Archives" - user following up to see if there's been a resolution #14472996-hc

Follow up ticket: #2192218-zen

@designsimply
Copy link
Contributor Author

I don't know best practices for stale tickets, but this issue came up again for a user so I'm re-opening.

Re-opening a stale issue that has reoccurred is 👍, thanks @jessestu !

Another best practice would be to include a short quote from the user explaining the problem or confusion and the internal reference number at the bottom. This helps people who either do not have access to Automattic's internal tools or even if they do and cannot easily access them quickly.

@julsyd
Copy link

julsyd commented Nov 4, 2019

Another confused user on a Jetpack site: 2468699-zen

@jerrysarcastic
Copy link

Also have a user with an Atomic site on wpcom that has this issue. They have never used the WordPress.com site address, but see stats for both:

https://d.pr/i/Hdkq4W

in #19506287-hc

@happychait
Copy link

Another confused user in #19309190-hc

@kavyagokul
Copy link

Another confused user in 25405684-hc

@github-actions
Copy link

This issue is stale because it has been 180 days with no activity. You can keep the issue open by adding a comment. If you do, please provide additional context and explain why you’d like it to remain open. You can also close the issue yourself — if you do, please add a brief explanation and apply one of relevant issue close labels.

@ccwalburn
Copy link

ccwalburn commented Aug 30, 2022

This issue came up again today.

5518630-zen

  • The labeling is confusing because they are using a static home page and the static home page is listed as a separate statistic so it isn't clear whether both stats include home page counts or not.
  • It is also confusing that the WordPress.com site address is used as the link for the Home Page/Archives because their primary domain is a custom domain and their free domain ends in "wpcomstaging.com", and the link is not representative of what the stats are showing.

@github-actions
Copy link

github-actions bot commented Aug 30, 2022

Support References

This comment is automatically generated. Please do not edit it.

  • 2192218-zen
  • 2468699-zen
  • 5518630-zen
  • 5528212-zen

@mxhassani
Copy link

mxhassani commented Sep 7, 2022

Other user facing this in 5528212-zen

There was a related fix here, may be worth checking: 60563-gh-Automattic/wp-calypso

@github-actions
Copy link

github-actions bot commented Mar 7, 2023

This issue is stale because it has been 180 days with no activity. You can keep the issue open by adding a comment. If you do, please provide additional context and explain why you’d like it to remain open. You can also close the issue yourself — if you do, please add a brief explanation and apply one of relevant issue close labels.

@worldomonation
Copy link
Contributor

👋 Hey folks! Since this issue has been inactive for quite some time, KitKat has made the decision to close it.

  • Internal reference, for more on this decision: pdqkMK-14B-p2

If you think this issue warrants another look, here are some next steps!

  1. Report anew: A new report with more current details and steps to replicate may be the best way to renew attention on this issue. Feel free to refer back to this closed issue in your report!
  2. Reopen: If you feel the issue still matches the context/history here, you can also reopen the issue and add fresh logs, screenshots and steps to reproduce.

Thanks for your involvement!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
[Closed] Stale [Feature] Stats Everything related to our analytics product at /stats/ [Pri] Low [Type] Bug User Report This issue was created following a WordPress customer report
Projects
None yet
Development

No branches or pull requests