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You need recover data with a backup. |
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I have the same blank authenticator, only I haven't reinstalled anything. I just needed to use it, and it was all but gone. I can get to "Settings" and I can click the "Edit" and "Add Account" buttons, but the display itself does not change. Any reset steps are appreciated. |
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I added a second MS account on my computer and was receiving two codes when I selected authenticator. I needed to remove that so I removed the extension (now I know I should not of done that) from chrome. When I re-added it Authenticator is now blank with no codes. I added the second person to a new computer and when I hit authenticator it is also blank? Is there a way to re-add the QR codes for me and the other user?
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