Balance of the fictional account

[zoowcoin]

I have an exchange account with a problem, the account has a part of the fictitious balance. How can I fix?

[3s3s]

Try fix it in admin panel.

[zoowcoin]

how?

[3s3s]

1. login as admin
2. go to "Admin Area" - "Users"
3. Find user by login and copy the first integer (user id)
4. go to "Admin Area" - "Check Balance" and find all balances by user id
5. click the button "Fix balance"

[zoowcoin]

I did it but it does not do anything. Yesterday I made a withdrawal but this appeared in the history, the withdrawal came to the wallet, but for some reason was added to the account of the exchange fictitious without being.

[zoowcoin]

send to the exchange's wallet to cover that fictitious balance but nothing

[ghost]

your problem same like me.. old data does not change and only shows the same number even if it has been withdrawn

[zoowcoin]

Now the deposits do not work and also in the withdrawals it says that there is not enough balance. Urgent! What can be done?

[3s3s]

Seems because you have deleted your wallet.dat for yourcoin
transactions from old wallet is saved in accountserver so if you need to
renew wallet.dat then you should

1. stop the accountserver
2. delete sqlite_accounts.db
3. start the accountserver and wait till new database will filled wirh
   new transactions.
4. after all, you need to fix all balances manually throw the admin panel

sqlite_accounts.db got info from wallet.dat only and it will filled automatically. Users info should not be loss.
But in future versions, the accountserver will self generate pairs account-address, so avoid the similar mistakes in the future.

[ghost]

I have tried this way but become a disorder.
where I check the coin-cli getbalance is true. but when I check the coins of the account getbalance. he points to incorrect number ..
what happens in wallet.dat or sqlite.db?

[zoowcoin]

No working, this same problem

[ghost]

I have encountered this problem ..
It concerns coin daemon name.

When you register a coin in the form you need to use the coin name by coin daemon name.

You can not use short names as they cause RPC command get errors.

example:
your daemon is coinextrad
you need to fill in the name on the add coin form is COINEXTRA
you can not shorten the name.