Support Steward: Georgiana

[github-actions]

This issue transitions a support steward role to a new team member!
We transition support steward roles every two weeks.

Support steward

• Incoming Support Steward: @GeorgianaElena
• Outgoing Support Steward: @damianavila

Useful info

• Here's a calendar of support steward roles
• Support Team process
• FreshDesk dashboard
• Open support issues and PRs

Tasks to transition the support steward!

• This issue has been updated with the next support steward (see Team Roles calendar)
• New support steward has discussed open support issues with outgoing support steward

[GeorgianaElena]

@damianavila, I just realized today that I'm the support steward (since Wednesday 😬 ). Is there anything you'd like to discuss about the current opened tickets?

Also, I think we need to find a more sustainable way of signaling these role changes, since we've all successfully ignored this issue for 3 days 😅

[sgibson91]

I visited the Turing yesterday and got my hands on the code the REG team used to use to create standups in Slack for similar role changes. If we can create an issue to track this work, I am happy to be assigned to it. (I am technically away today and Monday next week.)

[GeorgianaElena]

@sgibson91, I opened #415 and assigned it to you. Hope that's ok. Thank you ✨

[choldgraf]

since we've all successfully ignored this issue for 3 days 😅

I appreciate you framing this like it is a team accomplishment 😂

[damianavila]

I just realized today that I'm the support steward (since Wednesday 😬 )

I was looking into the support tickets until Wed night, so do not worry too much about it 😉

Is there anything you'd like to discuss about the current opened tickets?

Nop, I think the ongoing tickets have enough information.

Also, I think we need to find a more sustainable way of signaling these role changes,

We could have the sync happening on the coordination meeting... but we have enough stuff to do on that meeting already, so 👍 on using some other way, ie. Slack bot.

Thanks @GeorgianaElena for opening the issues and @sgibson91 for offering a path forward!

[GeorgianaElena]

Thanks everybody! Closing now!